Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
A best practice for managing a crisis is to prepare for known threats. New research about the readiness of companies to respond to the dangers posed by AI should be a wake-up call for all companies. Only 9% of surveyed companies said they are prepared to deal with the risks…
Our world and workplaces continue to disrupt. This can create stress within us and our teams. Stress amplifies resistance to change, when what we actually need is greater agility in this decade of disruption. In my book Wired for Disruption, I wrote about the five forms of agility that we…
This is the published version of Forbes' CIO newsletter, which offers the latest news for chief innovation officers and other technology-focused leaders. Click here to get it delivered to your inbox every Thursday. Tuesday was a big day not just for publicly traded tech companies, but also to show the…
Serving as a volunteer or intern at a nonprofit organization is one way professionals can gain a better understanding of themselves. Through these temporary or part-time roles, professionals may discover a passion for a nonprofit's work that leads them to seek out a full-time position at the organization. However, it’s…
The holiday season brings unique opportunities for companies to connect with various stakeholders in ways that fortify their working relationship and reinforces their commitment to achieving shared goals in the coming year. To communicate with many distinct groups to reach different objectives, companies may roll out special communications plans tailored…
“When it comes to creating accessibility products and tools, it’s absolutely essential to build with and for the community.” That’s what Angelo Carino said to me in an interview conducted by email earlier this month about Google’s all-new Pixel Magnifier app, which the company released at the beginning of the…
Offering courses that effectively prepare students today for collaborative work with generative AI in the future is a challenge that few instructors have mastered well. Several key lessons have emerged from the Neeley School of Business, Texas Christian University classrooms, where I teach, that might be helpful to effectively harness…
For inclusive marketing to be executed well, customer experience must incorporated from the beginning. The customer experience you deliver is the vehicle with which the people you serve determine whether or not they belong with you. The better designed the customer experience, the more they will feel that what you…
I cannot tell you the number of students who tell my team daily that despite their passion for the humanities, they will most likely be majoring in a STEM field due to concerns about job prospects. I myself have been the recipient of many such pieces of well-intentioned advice earlier…
When the person on your brand’s vision board ends up serving as the face of your most recent campaign, it’s a sure sign that your vision and your brand strategy are aligned. That’s the case for Los Angeles-based fashion brand Anine Bing, who has partnered with iconic British supermodel Kate…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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