Growing a Business

Zack Oates of Ovation on Building Business Connections through Digital Storytelling

Growing a Business 4 Min Read

Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems

Wake up with our popular morning roundup of the day's top military and defense stories

Stay Updated

Get the latest headlines, discounts for the military community, and guides to maximizing your benefits
- Advertisement -
Ad imageAd image

More Stories

Growing a Business 8 Min Read

3 Reasons to Build a Team-Empowered Company for Business Growth

When you're ready to scale a business, leadership must move from a founder-led model to a team-empowered approach. A company that empowers its team comprises each team member completely committed to the organization's goals and objectives and fosters growth autonomously from the owner, founder or CEO.This setup is vital for

Growing a Business 9 Min Read

Why the Best Time to Sell Your Business Is When You Least Expect It

Many small business owners wonder how they can expand while keeping the quality of their work high. Regardless of the type of company you have — whether it's service-based or product-based — you need to follow a few fundamental steps.It's possible to start a company without these things but not

Growing a Business 8 Min Read

4 Secrets to Building a Team That Can Handle Anything

I once thought that the key to an efficient workflow was to hire the best people for the job. A new generation of talented, value-oriented and full-of-potential employees and business partners appeared to be the perfect recipe for success. However, I discovered that even with such a great team, I

Growing a Business 5 Min Read

Employees Are Frustrated By These Toxic Behaviors

Salary dissatisfaction, lack of appreciation and poor work-life balance are corporate America's top frustrations — according to the nation's HR pros.A new survey of 1,000 human resource professionals revealed the biggest challenges facing the workforce today, along with the pain points HR problem-solvers are feeling in their departments.Twenty-nine percent of

Growing a Business 4 Min Read

She Was a Regular at a Struggling Coffee Shop. Then She Bought It, and 4X the Annual Revenue to $1.8 Million.

Kristen Williams-Haseotes bought a struggling Bad Ass Coffee and made it the brand's top-performing location. Now it's on track to drive at least $1.8 million in revenue in 2024. How? She knew nothing about the coffee business, but she understood the importance of community, and how it gives places meaning.Haseotes

Growing a Business 22 Min Read

When I Became President of KFC, Franchisees and Corporate Hated Each Other. But I Believed This Behavioral Theory Could Bring Them Back Together.

In 1994, I became the president of Kentucky Fried Chicken. It was a big job, and I was excited. But when the news got out, I got more calls offering condolences than congratulations.I understood why. KFC had been struggling. It hadn't achieved its business plan and had no same-store sales

Growing a Business 6 Min Read

How to Create a Brand Philosophy Your Whole Team Believes In

The day after we finished training our staff for the new Ford's Garage in Gainesville, Florida, a family appeared at the door. They thought we were open because they saw the team in the dining room. We could have told them to come back when the restaurant opened to the

Growing a Business 9 Min Read

His Multimillion-Dollar Business Revived Espresso Martinis

"We are coffee-obsessed in Australia," Tom Baker, co-founder of Mr Black Cold Brew Coffee Liqueur, tells Entrepreneur. "It's like a religion. It's a point of national identity."Image Credit: Courtesy of Mr Black Cold Brew Coffee Liqueur. Tom Baker. After World War II, Italians immigrated to the country and brought espresso

Growing a Business 7 Min Read

Why Scaling Too Fast Can Sink Your Startup

You've heard the statistics: Around two-thirds of startups fail.Young companies fail for many reasons — from insufficient capital to lack of market demand — but scaling too quickly is the primary culprit. Growing at an unsustainable pace too early can be fatal, contributing to an estimated 74% of startup failures.Gripped

Growing a Business 8 Min Read

Why Your Marketing Strategy Needs a Data-Driven Overhaul

In today's hyper-connected world, data isn't just a buzzword — it's the lifeblood of any successful marketing strategy. Yet, despite all the talk about data-driven marketing, most companies are still missing the mark. Are you one of them?If so, it's time to rethink your approach because the new generation of

Most Popular

Creative Ways Startups Can Earn Funding in Tough Economic Times

In a declining economy, startups face an uphill battle when it comes to securing funding.

I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think

With all of the recent news about artificial intelligence (AI), it got me thinking about

Ideas To Transform You From Good To Better To Best

A while back, I took a couple of my grandchildren on a tour of the

5 Crucial Challenges Startups Must Overcome

Startups face numerous challenges on their journey to success, and failing to overcome any one