Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
The rise in artificial intelligence (AI) in the franchising world may seem like a fairly recent phenomenon, but it first began to have a noticeable impact on the industry five years ago. Since that inflection point, AI technologies have rapidly matured in areas like machine learning, data analytics and language…
This Side Hustle Spotlight Q&A features Dan Weiss, a 79-year-old retiree based in Minneapolis, Minnesota. He started his flexible side hustle after reading about it in the newspaper, and now he makes up to $4,000 a month. Responses have been edited for length and clarity.Image Credit: Courtesy of Dan WeissRelated:…
As we round out our series on entrepreneurship through acquisition (ETA), let's talk about when the rubber meets the road: getting into the day-to-day running of your new business.We've already discussed what ETA is and how to get started on the path to owning your own business, as well as…
Success in real estate, and many other industries, is often determined by one key factor: customer service. While AI, technology and data analytics have become increasingly important, the human component remains the driving force behind long-term business success. Adopting a customer-centric approach is essential for cultivating lasting client relationships, while…
Building a business is an exciting but often unpredictable journey. Some months, you're riding a high, seeing growth and momentum; other months, things slow down, leaving you stressed and questioning your financial stability. But, as a Hispanic entrepreneur, this rollercoaster can be a silent weight, a voice in your head…
Some things in our ultra-modern, tech-driven society have gotten worse — like deepfakes, robocalls, and your kids' phones out at the dinner table (okay, I admit it, sometimes Mom's and Dad's too). But some things have improved — like smart appliances that use less energy and water, booking an all-inclusive…
In my early years, I spent a decade in the restaurant business — owning several places and dealing with every challenge you can imagine. If I've learned anything from my time in the restaurant industry, it's how to stay sharp, pivot fast and manage chaos calmly.Years later, as a tech…
Marketers plan the high-level vision, messaging and execution of their campaigns in excruciating detail, aspiring to generate a meaningful return on investment (ROI). Unfortunately, marketing campaigns don't always go this way.How do you handle failing marketing campaigns? And what should you do next?Related: 6 Founders Share the Goal-Setting Traps That…
Nestled in the heart of Miami, R House Wynwood puts on a drag brunch that's so entertaining you'll applaud, dance and laugh throughout the entire meal. Not only that, you'll love the food just as much as the entertainment. Owners Owen Bale and Rocco Carulli pride themselves on creating high-quality…
Over the past three or four years, startups and small businesses have confronted unique challenges like the lingering effects of the pandemic, fluctuating inflation rates and global supply chain disruptions. Surviving, much less thriving, has required herculean effort and resilience. As we head into the last quarter of the year,…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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