Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
So, you want to keep your employees engaged, avoiding burnout and other energy-sapping maladies? You want your people to provide memorable customer experiences, regardless of the obstacles? You want to inspire high performance while optimizing profits, growth, and retention? Then you must do everything possible to ensure that your organization’s…
It’s wonderful to have someone else committed to your success as a leader—giving you developmental feedback and holding you accountable in ways that foster your growth. And while it’s often hard to find this kind of support in the normal course of working your way up the ranks, you may…
President Biden issued an executive order setting new standards for AI safety and security, safeguarding Americans' privacy, championing equity and civil rights, advocating for consumers and workers, and encouraging innovation and competition. People have mixed reactions to AI regarding trust and output biases. Pew Research survey shows that many Americans…
I have a number of well-intentioned friends who make regular posts railing against the use of self-checkout lanes in grocery and department stores. This, they say, is putting employees out of work. They argue that we should instead do our civic duty by paying for our items the old fashioned…
SINGAPORE (November 7, 2023) – Forbes today unveiled its 2023 Asia’s Power Businesswomen list, honoring 20 successful female leaders across the Asia-Pacific region, who operate in a broad range of industries including finance and banking, property, technology and commodities. The complete list can be found here and in the November…
As the world navigates new economic realities, businesswomen in Asia-Pacific remain undeterred. They are pushing forward with new ventures and rising to secure top spots at some of the region’s largest and most prestigious enterprises. Here are 20 such leaders who constitute this year’s Asia’s Power Businesswomen list. They operate…
With the 2024 presidential election a year away, voters this week will help shed light on how — or whether — education issues have the potential to inform the agendas of presidential hopefuls. On the ballot this week are two gubernatorial contests, numerous high profile state board of education elections,…
In the wake of last Monday’s “Scary Fast” Apple event during which the company announced the M3 family of processors and MacBooks Pros for them to power, this Monday sees embargoed reviews of said laptops hit the street. Scrolling X/Twitter today, I came across this post by my friend Ben…
Maintaining positive experiences and relationships with customers is crucial for a business's cash flow and sales growth. According to research done by Bain & Company, increasing customer retention rates by 5% increases profits by 25% to 95%. Overall, pointing to the fact that an increase in customer retention can lead…
Over the weekend, UCLA Mattel Children’s Hospital held its 24th annual “Party on the Pier” fundraising event at the famous Santa Monica Pier, intended to raise money that directly goes to high-priority programs for patients being treated at the hospital. For its part, venerable toymaker Mattel describes the hospital on…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
Sign in to your account