Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
Entrepreneurship is an endless series of hard decisions. I'm sure you're facing one right now. Sadly, I can't give you the right answer — but I can offer you something new to consider.To really appreciate this, I first want to tell you about someone who faced a gut-wrenching choice of…
Have you ever found yourself at a crossroads with your business plan in hand and worrying about whether to keep going along a familiar path or take a new one? This is the typical dilemma for entrepreneurs: knowing when to make a U-turn and when to keep going. It is…
In the dance of generations at work, Gen Z holds the floor now. They will be the fastest-growing generation in the workforce over the next decade. To attract this emerging talent, employers should consider the top items Gen Z is looking for at work.A recent study of 11,495 of the…
What does it mean to be your customers' "first choice" and why does it matter?Customers buy products or services to solve their problems and they have more choices than ever about where to go and who to buy from. They do all the research about products, prices, online reviews and…
A thriving business requires a good balance of strategy, commitment and dedication. Having a great idea and putting in some effort is no longer enough. To stay relevant, we must know how to match the pace of the evolving business landscape. Otherwise, we risk falling behind or being left out…
National Small Business Week, which celebrates the important contributions of entrepreneurs and small business owners across the U.S., is just around the corner. These days, an increasing number of Americans can see themselves starting ventures of their own. Young people are particularly interested: 50% percent of Gen Z aspire to…
In the old days, when I was much younger and inexperienced in business, I often found myself getting defensive when someone disagreed with me. I would say, almost automatically, "You're not listening to me!" I finally saw this knee-jerk reaction was a habit I needed to break; the other person…
In today's business climate, the contrast between organizations that manage workplace conflict effectively and those that don't is great. Organizations with neglected, ill-defined or immature conflict management approaches experience a host of undesirable effects, from reduced productivity and poor decisions to information suppression and gridlock. At times, these escalate, causing…
Consider the most impactful leaders you've encountered. What about them made you eager to trust and follow their lead? Perhaps they possessed a subtle yet unmistakable "presence" — a magnetic aura that commanded respect and instilled confidence.This intangible quality, often referred to as "executive presence," is a potent force in…
Branch Basics founders Marilee Nelson, Allison Evans and Kelly Love "never set out to sell soap," let alone launch a cleaning brand that would generate tens of millions in annual sales.But the company's "mission to create healthy homes" while keeping cleaning routines simple continues to resonate with customers — 50%…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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