Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
As many companies including Google and Citigroup push for their employees to come back to the office, a software CEO with a fully in-person operation says remote work may be good for individuals, but not for the greater team. Working isn’t just about personal productivity—it’s about being a team player…
Many of us treat our work calendars like a game of Tetris, cleanly lining up one meeting block upon the next with no space in between. Every minute counts, right? And "busy" tends to feel oh-so-productive.But while it's hard enough to break out of habits that feel how we think…
Amid economic uncertainty, inflationary concerns, and geopolitical tensions, it is rare to find political leaders prioritizing sustainable development. However, earlier this year, I learned from the Ban Ki-moon Centre for Global Citizens (disclaimer: I serve on their board) that Austria had bucked the trend. They had not only made achieving…
A billionaire Hollywood mogul took the stand for a second day on Monday in Benjamin Netanyahu’s corruption trial, acknowledging that the long list of champagne, cigars and jewelry he systematically gave to the Israeli prime minister may have been excessive. Arnon Milchan, whose production credits include “Pretty Woman,” “12 Years…
In today's competitive business landscape, customer satisfaction is paramount — it's the difference between a thriving business and one that's struggling. But what if you could take customer satisfaction a step further? What if you could actually delight your customers? This concept, often termed 'Delighting Customers', refers to exceeding customer…
Today the U.S. Supreme Court issued a ruling that severely limits the use of affirmative action in college admissions. In the ruling, Chief Justice John Roberts wrote that a student “must be treated based on his or her experiences as an individual — not on the basis of race.” In…
Nine Black CEOs now lead Fortune 500 companies, setting a new record just weeks after Fortune marked eight earlier this month. On Monday, Dave Bozeman became CEO of transportation and logistics company C.H. Robinson. Bozeman joins from Ford Motor, where he served as vice president of its customer services division and Ford Blue’s enthusiast vehicles unit…
In today's digital landscape, cybersecurity has become a critical concern for businesses of all sizes. However, for small and medium-sized businesses (SMBs), the stakes are even higher. Startups often face numerous challenges, with limited budgets being one of the most significant hurdles.Nevertheless, ignoring cybersecurity risks can have devastating consequences. In…
I’ve done a good bit of reporting in recent weeks on accessibility and QR codes. The codes are nigh ubiquitous nowadays, mostly used as convenient carriers for pertinent information. As I’m often wont to say, although convenience and accessibility are close cousins, it’s easy to conflate the two. Everyone, regardless…
Jim Crown, an executive and philanthropist who recently announced an effort to rally other business leaders to help fight violent crime in Chicago, died Sunday in a car crash on a racing track in Colorado. He was 70. Crown, a grandson of industrialist Henry Crown and the chief executive of…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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