Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
Michael is a human resource consultant with Insperity. He specializes in team building, employee engagement and performance improvement. Veterans Day is an opportunity to honor the over 16 million veterans who live in the United States for their service to our country. For employers, one way to show support is…
Financial literacy within the Black community tends to focus heavily on skills like budgeting, saving, investing, and actively avoiding debt. This concept is widely advocated to empower Black individuals to achieve their financial aspirations, such as homeownership, education financing, retirement security, the creation of generational wealth, and addressing historical racial…
As products and services become increasingly accessible online—sometimes exclusively—high-quality customer service can seem like an antiquated notion. But some companies still prioritize white-glove service in the form of speed, problem-solving acumen and top-notch people skills, consistently keeping their customers satisfied. To recognize these standout companies, Forbes has partnered with data…
The corporate wellness market is booming. Valued at $56.6 billion in 2022, it’s expected to exceed $100 billion in ten years. Meanwhile, 40 percent of workers aren’t satisfied with their level of work-life balance, and 42 percent of workers are experiencing symptoms of burnout. So what’s causing such a significant…
Confidence in higher education is falling, and with it college enrollment. Many prospective students are no longer confident that a traditional college degree will equip them with the skills required to succeed in the labor market. There is demand for alternatives: an American Compass survey found that, by a 57-43…
Let’s face it. Parts of our society are starting to resemble a dumpster fire. Neighbors scream at each other at town halls. Parents wage war at public school hearings. University students verbally assault guest speakers who dare to express contrary viewpoints. City streets erupt with identity-based violence. Members of Congress…
Amidst economic uncertainty and companies enacting belt-tightening measures, including layoffs, business leaders are doubling down on their investments in automation. According to EY’s recent Q4 CEO Outlook Pulse Survey, nearly all (99%) CEOs are investing significantly in integrating generative AI into their business plans. In a wide-ranging conversation with Andrea…
Pine & Gilmore first wrote about the experience economy in 1998 long before anyone thought about crowd-sourcing restaurant ideas on Yelp from the comfort of their Lyft. Pent-up demand from the pandemic has increased spending on experiences by 65 percent from 2019 to 2023 in the United States, according to…
If you’ve heard too many people declare “We’ve got to think in new ways” too many times, you’re probably not in the mood to hear it again. Unless, of course, the next person who says it can tell you what, exactly, they mean by that. Before – and not until…
When most people think of accessibility and assistive tech, they mostly think of software: operating systems and apps and websites. That’s logical and the natural inclination. The physical, three-dimensional spaces in which we live and work typically aren’t associated with technology companies from an accessibility angle. For that, laws on…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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