Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
Generative AI has the potential to be transformative across the entire organization—including inside IT’s own walls. IT is at a fascinating inflection point. For years, they’ve been tasked with both running and modernizing the infrastructure that underpins businesses—a challenge not for the faint of heart. Whether they quickly embraced the…
I want to tell you about an incredibly useful communication framework, one I've used with nearly every client I've ever had. It's called Unarguable and Unmistakable, and it's nothing more than a simple script for being authentic, direct and effective when communicating with others. Yes, there are a lot of…
When tennis great Martina Navratilova was growing up, she would often dream of winning Wimbledon. Whereas many may dream of the endpoint of picking up the famous trophy, she would go much deeper and imagine hitting winning shots and succeeding at match point. She didn’t know it at the time,…
It was my pleasure recently to speak with Jeri Herman, Chief People Officer at Cengage Group, an education technology company. Our conversation focused on the often untapped benefits of flexible work. Jeri has been instrumental in guiding Cengage's transition to a more flexible, hybrid work model, leveraging her experience and…
During the Great Resignation, companies of all sizes are struggling with employee turnover, which reached a record high in 2022. While employees leave a job for personal reasons or reasons unrelated to the job, many leave for factors specifically related to the job, that could have been resolved before their…
Clarity is the quality of being coherent, intelligible, and free from ambiguity. And in the context of your professional world, it’s essential. Here are the four types of clarity you need to excel in your career: 1. Clarity of purpose: What is my “Why”? It’s hard to be engaged when…
Providing good feedback to colleagues is important for professional and personal growth. Yet for many people, giving feedback can be uncomfortable and even anxiety-inducing. You worry about offending others, saying the "wrong" thing, or coming across as too critical. But avoiding difficult feedback conversations prevents opportunities for improvement and stagnates…
The complex regulatory landscape for artificial intelligence (AI) has become a pressing challenge for businesses. Governments are approaching AI through the same piecemeal lens as other emerging technologies such as autonomous vehicles, ride-sharing, and even data privacy. In the absence of a single unified set of cohesive federal guidelines, state…
This summer is shaping up to be a spectacular season for sports fans. The Tour de France and Wimbledon are already underway, and later this month, you’ll have a chance to cheer on the U.S. women’s national soccer team (USWNT) as they vie for their fifth Women’s World Cup championship,…
U.S. forward Megan Rapinoe said her decision to announce her retirement before the Women’s World Cup will help her enjoy and focus on helping the team win a record third consecutive title at the tournament in Australia and New Zealand. Rapinoe, who turned 38 this month, said at the weekend…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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