Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
AI tools have the potential to improve marketing efficiency and innovation, but leaders must understand what can be outsourced to technology and what requires a human touch. If you're talking about more detailed and technical content assets, these must be developed with the significant control and insight that only human…
Fresh or frozen? That was the million dollar question facing restaurateur Danny Meyer following a searing New York Times review. The local rag had torn into Meyer's slowly growing Shake Shack empire — then about 30 restaurants — for serving frozen french fries. Pride wounded, Meyer quickly switched to fresh…
In 2013, Elyse Oleksak, co-founder of Bantam Bagels, got a call from her husband Nick about a bite-sized snack that would set some big plans in motion. "Mini bagels stuffed with cream cheese," Oleksak recalls him saying in her recently released memoir A Shark Ate My Bagel: How We Built…
There are many schools of thought regarding leadership. An online search for the best leadership styles and the top leadership qualities will produce pages of articles. And here's another one, right? Not quite. This article will not tell you how to be a great leader; it will tell you whether…
Employee wellness is more important than ever in today's fast-paced work environment. With my six years of experience leading the Cymbiotika team, I've learned employee wellness is more important than ever.Businesses prioritizing their staff's health and well-being see increased productivity, morale and overall job satisfaction, according to a 2016 article…
It was a salutary tale of how not to do reputation management. The skincare brand Sunday Riley was forced to settle with the Federal Trade Commission after its leadership had directed employees to post fake reviews to the influential Sephora website and dislike negative reviews to have them taken down.…
I once sat next to a senior executive at a lunch during a conference and chatted with him about the subject of the research I do as a communication professor. He immediately began quoting a piece about the topic that he had just read in The New York Times –…
Don't underestimate the possibilities of growing a purpose-led community. It's one of the most influential tools in the entrepreneur's toolkit to help guide your business toward longevity and long-term happiness.Because let's be honest — no one wants to be unhappy in their business. In this article, you will learn the…
"We've said no to Fortune 500 companies," said Tim Bergler of Percipio Group Consulting during an expert panel session with 50 entrepreneurs in the room. Bergler was sharing the one piece of advice he would give new entrepreneurs in Portland, Oregon's EO Accelerator program. "Don't be afraid to say no…
Seventy percent of employees avoid difficult conversations with their boss, colleagues or direct reports, according to a study by coaching and training firm Bravely. Unfortunately, awkward interactions in the workplace are often necessary to see positive results — including those in the form of a promotion or raise.One recent study…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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