Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
When anticipating the impact of a crisis, preparation is key. That’s especially true when you know that a potentially devastating and deadly crisis—such as a hurricane or tropical storm — is about to strike. With Tropical Storm Hilary making its way toward the West Coast, FEMA and officials in California…
Can you really do hybrid work in a biotech company? After all, some people have to be on-site to do research and manufacturing. Well, you’ll be surprised by how effective a hybrid model can be in a context where some staff have to be on site, as I tell the…
So, you’re tangled up with another person at work and aren’t quite sure what to do next. This isn’t uncommon! In all relationships, both personal and professional, you’ll occasionally come to a place where you feel stuck and don’t know how to move forward. An outsider’s perspective can help. Allow…
LinkedIn is highly regarded as the number one social platform for businesses and professionals alike, for sourcing jobs and business opportunities. But how many professionals are really using it to its full potential? Over the past few years, LinkedIn has rolled out several new features which go beyond the traditional…
Earlier this year, I wrote an article on Jay Baer’s study on the impact of speed and responsiveness on customer experience and loyalty. It’s one thing to deliver an excellent customer experience. When you combine it with speed—in delivery, follow up and return messages, short hold times and more—you elevate…
Middlebury is paying students $10,000 to take the semester off. Other schools are housing students in everything from trailers to rooms at a casino resort—or leaving them to fend for themselves. By Alex Perry, Forbes Staff Priscila Sepulveda is set to begin her junior year as a film major at…
When we hear the word rich, we tend to think of wealth in terms of money, status, and assets. We believe owning a business, earning six-figures or more a year, or having luxurious homes and cars equals success and happiness. Money is great, isn't it? It can buy us the…
People with disabilities don’t all think alike. Anyone with even the smallest experience with disability or connection to disability issues can recognize the old conflicts between disabled and non-disabled people. Disabled people struggle to gain recognition, accommodation, accessibility, and opportunity from non-disabled people. Non-disabled people tend to be indifferent and…
Artificial Intelligence will gift us with more benefits and advantages than any other invention or discovery in history. On that, everyone agrees. But it will also require more skills and mastery than anything else. It will place that onus not just on each of us, but also on those in…
Diversity, equity, and inclusion has become an important part of corporate culture. Many companies are hiring DEI officers to ensure that the workplace is a safe place for everyone. Whether you’re a person of color or someone with a disability, you should feel welcome and respected at work. Although 76%…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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