Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
Negotiations between the Writers Guild of America (WGA) and the Screen Actors Guild and the American Federation of Television and Radio Artists (SAG-AFTRA) are still at a standstill with the Alliance of Motion Picture and Television Producers (AMPTP), a trade association responsible for negotiating industry-wide guild and union contracts. In…
Bill Gates said, "We all need people who will give us feedback. That's how we improve.” Great leaders know positive feedback is essential to boost employee morale, productivity and engagement. So much so that recent Gallup data shows that when employees strongly agree they received "meaningful feedback" in the past…
The return-to-office (RTO) war continues to rage—employers cracking down with in-office mandates and employees quitting. “Employees and their supervisors are increasingly finding themselves locked in a stalemate,” Rajesh Varrier, Infosys executive vice president of digital experience, told me by email. “While managers continue to argue for in-office work, employees question…
Imagine you’re on a leaking ship. Do you command everyone to follow your orders precisely, or assemble a team to innovate and construct a makeshift raft? What contextual information would you need to know to determine how to lead? You may want to know whether enough lifeboats are already available.…
These days there’s lots of discussion in policy circles about the importance of soft power. Meetings like the G20 offer mega “soft power” moments of influence as the NY Times put it. Author Joseph Nye Jr. coined “soft power” in the 1980s, defining it “as the ability to influence others…
Are all these hurricanes due to climate change? Are we going to be able to limit global warming to the critical threshold of 1.5°C above pre-industrial levels? Will the ongoing war in Ukraine find a resolution, or will it escalate, and continue to jeopardize global food and oil supplies? How…
Whether we like it or not, it's inevitable that at some point in our careers, we will find ourselves facing what is the average person's number one fear—dreaded even more than death—public speaking. Public speaking is a core career skill that spans across industries and professions. From job interviewing, to…
I’m a fan of ongoing learning and development for every human being. The journey of becoming whole and happy and high functioning is never really done. That’s the exciting part. There is always more to discover, to learn, to integrate. I think of development as an inside-out job, a spiral…
What’s happening on the inside of an organization is felt on the outside by the customer. It is more important than ever to create a culture that attracts and retains the best employees. Good or bad, the culture and employees operating within it will influence the customer experience. That’s why…
A master’s degree can be a badge of honor for some and a big sunk cost for others. While it’s always a good idea to invest in yourself and pursue the things that excite you, the vehicle in which you do it and its investment should be considered before deep…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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