Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
Zoom, the company symbol of smart working, supplier of the means that allowed millions of workers all over the world to work from home during the Pandemic, has asked its employees to go back to work in the office. The symbolic importance of the news is evident, and, in fact,…
Executives directly impact any organization's culture and success. The right leader can catapult the organization forward, while a mismatch can drive the loss of your top talent and rapid market decline. But what is surprising is that a once-excellent leader can quickly become problematic because of how power impacts the…
While Rhode is still enjoying the sweetness of “Strawberry Girl Summer,” the brand is ushering in a delightfully colorful “Tinted Fall.” Fresh off the heels of Rhode’s limited-edition “Strawberry Glaze” Peptide Lip Treatment (and the accompanying Krispy Kreme Strawberry Glazed Doughnut activation), the skincare philosophy launched by Hailey Bieber has…
The decisions we make define our lives, impacting people and the world around us. Some decisions are small ("Yes, I will have extra guacamole on my burrito!"), some are big ("Yes, I will marry you!"), and then there's the decision that Yankees pitcher CC Sabathia made in 2018. By anybody's…
Unlocking access to education at every stage in life. By design, universities have largely supported an exclusive and rigid path: finish high school, get into college, graduate, and then join the workforce. But the world is changing fast, and so should our approach to education. It's time to shift from…
Self-employed entrepreneurs are the architects of our destinies — a true double-edged sword. The fact that we have the freedom to shape our careers and lifestyles creates boundless possibilities. Still, it also comes with its own set of challenges, particularly when it comes to managing your most precious resource: time.…
An investor will struggle to even compare the financial performance of archrivals, Coca Cola, and Pepsi. I suggest we ask firm A to report its numbers using the same disclosure practices and accounting policies followed by peer firm B and vice versa. Accounting rule makers often extol the virtues of…
A favorite subject for entrepreneurial articles and podcasts is that of habits. Hundreds (if not thousands) of books are touting the importance of creating good habits. Your own habits depend on your end goal, but a lot of them seem to place particular importance on mastering your morning routine. Maybe…
One of the most common and potentially valuable use cases for generative AI is in customer support. Companies have long sought to automate call handling in call centers, but despite many proclamations of technological advances over the years, most of us still desperately press the 0 key or yell “agent”…
Make the most of every opportunity. That might be one of the most over-used but under-defined pieces of advice we’ve all heard throughout our lives. Of course, yes, make the most of every opportunity. Now, bring me some opportunities so I can make the most of them. I’m waiting ……
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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