Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
An investor will struggle to even compare the financial performance of archrivals, Coca Cola, and Pepsi. I suggest we ask firm A to report its numbers using the same disclosure practices and accounting policies followed by peer firm B and vice versa. Accounting rule makers often extol the virtues of…
A favorite subject for entrepreneurial articles and podcasts is that of habits. Hundreds (if not thousands) of books are touting the importance of creating good habits. Your own habits depend on your end goal, but a lot of them seem to place particular importance on mastering your morning routine. Maybe…
One of the most common and potentially valuable use cases for generative AI is in customer support. Companies have long sought to automate call handling in call centers, but despite many proclamations of technological advances over the years, most of us still desperately press the 0 key or yell “agent”…
Make the most of every opportunity. That might be one of the most over-used but under-defined pieces of advice we’ve all heard throughout our lives. Of course, yes, make the most of every opportunity. Now, bring me some opportunities so I can make the most of them. I’m waiting ……
As the name implies, thought leadership is about leading conversations, not following the crowd. When you initially think of the phrase “thought leader” the term may conjure images of a CEO delivering a keynote speech on an international conference stage or giving an interview on a national morning television show.…
'Missions over margins' is beyond doubt one of the most transformative megatrends we will see in our lifetimes. From the rise of the B-corps to the growing popularity of pro bono work and corporate charity drives, it's becoming more and more evident that people, profit, and planet are inextricably intertwined.…
As a mid-level manager, you are in one of your corporate career's most challenging and complex phases. You are likely leading a team, assigned lofty business goals to achieve, and managing up to your manager, as well as other senior leaders and peer stakeholders. If you are managing a team…
In the following Q&A interview, fashion brand founder and Forbes 30 Under 30 honoree Fisayo Longe discusses her love of travel, the places that have given her the greatest creative inspiration and how it’s not easy to separate business and pleasure. Read the full article here
Does your work give you meaning? Mine does now, but it didn’t always. In fact, I didn’t truly understand the importance of meaning at work until the day I was sitting at a table full of drill sergeants having lunch in the basement of the Sheraton Hotel in Philadelphia on…
China seems to have won a round in its technological war with the United States. The Shanghai-based Semiconductor International Manufacturing Corporation (SMIC) seems now to have domestic access to advanced chips that could render moot the American bans on the sale of advanced chops and chip-making equipment. The history of…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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