Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
Why are authentic leaders so appealing? That is a question that has been discussed extensively in the business landscape over the past few years. As someone who regularly consumes business literature, I get the hype — employees are more likely to trust and follow someone honest, vulnerable and not faking…
If an organization is built like a rainforest ecosystem, then it will have already built the internal resilience to withstand even unforeseen events, including a board of directors sacking the CEO and the rest of the C-suite.That is exactly what happened at one of my previous companies when the board…
Do you remember the times you were at a crossroads, debating with yourself about a choice that challenged your personal values and your business objectives? You're not alone. Most entrepreneurs experience this kind of strife, but not every entrepreneur will verbalize all of the conflicts.It is a sophisticated battleground with…
Along with professional dedication, entrepreneurship calls for personal sacrifice, especially when it comes to family life. For entrepreneurs, success on the home front hinges on clear communication, active family involvement and striking a balance between personal and professional commitments.By mastering these elements, founders can create the supportive home environment necessary…
Crafting an investment teaser for your business each year might seem premature if selling isn't even on the radar yet. But this important forward-looking exercise does a lot more than prepare your business for an eventual investment or sale. It helps business owners visualize the pitch they would have to…
Warren Buffett revised his will and gave his biggest yearly donation yet to five charities.Buffett told The Wall Street Journal on Friday that almost all of his fortune, valued at about $130 billion, will now go into a new charitable trust upon his death. Buffett's children, Susie, Howie, and Peter…
This article originally appeared on Business Insider. How do you share the leadership of a multibillion-dollar company? Netflix co-CEO Greg Peters thinks he and co-CEO Ted Sarandos have got it down. Peters recently told The Verge that he considers having two CEOs to be an "incredibly powerful model" that works…
Customer experience, put simply, is everything. Every interaction our customers have with our business, no matter how big or how small, can positively or negatively impact the relationship. A stellar customer experience can yield many benefits — increased revenue, brand loyalty, market share growth and competitive differentiation, to name a…
Dr. Bronner's estimates that a bottle of its soap is sold every two seconds — but the 150-year-old, family-owned business stands for more than just the products it puts on the shelves.A social media post from Dr. Bronner's last week revealed an internal aspect of its business: the soapmaker limits…
In recent years, companies have taken steps to create more inclusive workplaces for LGBTQIA+ employees. But let's be real — many still face discrimination, aggression and a lack of genuine support from leadership.One major roadblock? Low-conscious leaders who haven't done the inner work to heal their own traumas, judgments, and…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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