Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
Most small companies deal with a wide range of legal matters, yet few can afford to hire in-house counsel. In the absence of in-house counsel, a small company CFO collaborates with multiple outside attorneys to manage a company’s legal matters, including its corporate, employment, contractual, intellectual property, real estate, and…
In an age of tightening budgets and increasing needs for learning, training, and development, HR professionals are forced to get creative about the programming they provide. Especially because there’s never been more demand among employees for development. Or need among businesses for employees to learn new knowledge and skills. Peer…
With all the attention being given to the attempts by various government bodies around the world to give more protection to consumers against Big Tech, it is easy to forget that technology is increasingly pervasive in business, too. Of course, much of this is to the good in terms of…
A little over a year ago, I posted a story about how artificial intelligence startup Replicant uses AI in making customer service centers more accessible. The San Francisco-based company wants to make calls centers more accessible—and efficient—for agents and customers alike. “What we came to do is to automate mundane…
In a recent study by Harvard University and Boston Consulting Group (BCG), the spotlight was on AI in the workplace. The results? They were as mixed as a bag of assorted jellybeans, with serious workplace ramifications. AI, the same technology that powers our friendly digital assistants and algorithms everywhere, showed…
In 2010, we started our first company, DeinDeal, which became the fastest-growing startup in Switzerland. We sold it in 2015. This experience fuelled my passion for creating more companies from scratch. In 2015, we founded wefox which has grown to become one of the world’s leading insurtechs. wefox has more…
What is the job of an admissions officer in 2023? The role that dominates the imagination of the American public is that of gatekeeper. They are seen combing through students' applications, essays, transcripts, test scores, and interviews to make tightly contested decisions that will profoundly impact a child’s future. Certainly,…
In a March 2023 survey of 3,150 people, undertaken by Deloitte and Workplace Intelligence, an alarming 52 percent of respondents reported feeling exhausted, stressed, and burned out at work, with 60 percent of employees seriously considering quitting for another employer due to the negative impact on physical, social, and mental…
I admit I was a bit surprised to see such a strong positive reaction to my last Forbes article, “How to Improve Your ‘Executive Presence’? Balance Advocacy and Inquiry.” It has quickly become one of the most-viewed articles I’ve ever written for Forbes, and several dozen people e-mailed me with…
Starting a new job is supposed to be exciting and full of promise, a stepping stone towards a brighter future. But what happens when that new opportunity turns out to be more like a sinking ship? It’s important to see the signs before it’s too late! Toxic workplaces may come…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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