Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
It's a natural instinct for woodpeckers to drill holes in trees primarily to search for food, create nesting cavities and communicate with others through drumming. Just like our feathered woodland friend, having that innate ability to peck away often against the odds is an ability that sets billionaires apart from…
A few months ago, I was stuck on an email. We were about to announce a delay in releasing a new Jotform product, and I needed to explain the "why" in a way that felt honest, optimistic and clear. Not too corporate. Not too casual. I rewrote the opening five…
When I ran my ad agency, I encouraged healthy, constructive debate. I discouraged unproductive arguments. I'm not a conflict expert, but I spent enough time as a business owner, on several boards, and running various programs to recognize when things were working and when they went awry. Once I learned…
This week's How Success Happens guest is a bestselling thriller writer who has been called "The Queen of Twists." So there was a 50/50 chance I would be murdered by the end of our chat...or maybe it was I who turned out to be the killer?Spoiler alert: Neither of those…
Not long ago, the C-suite was like a structured chessboard of defined roles and ranks, but now it's more of a flexible matrix with blurred boundaries and dynamic rules. The traditional hierarchy is giving way to a more adaptive approach where collaboration, decentralised decision-making and AI-powered optimisation are valued above…
In the early 1900s, as the automotive revolution reshaped industries, blacksmiths and carriage-makers struggled to adapt. More than a century later, we face a similar inflection point with AI. Just as horse-drawn carriages gave way to automobiles, entire industries are being redefined by algorithms today.The question isn't whether your company…
Sometimes, remote work is inevitable. At my company, Jotform, our employees generally work from one of our six global offices. But even though I'm a big advocate of in-person collaboration, there are times when it's simply not possible. Maybe your car is in the shop, or you have a sick…
Entrepreneurs are known for being ambitious and driven, constantly scanning the horizon for ways to make their business stronger and more profitable. This eagerness to embrace every opportunity can help fuel growth and build crucial momentum, especially in a company's early stages. However, as businesses mature, the ability to strategically…
When I launched my podcast last fall, I saw it as more than just another platform. It was a necessary piece of a larger puzzle — filling a critical gap in how I communicate my message around personal branding and authority-building with CEOs, entrepreneurs, authors and professionals.Let's face it: business…
What would happen if your company's sales dropped significantly for an entire month? Or if prices suddenly increased by 20%? If those possibilities make you nervous, you're probably missing an important safety net — a 90-day cash flow buffer.All businesses should have enough money set aside to cover 90 days…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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