Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
When I first started my business, the word 'mentor' felt abstract to me. I thought successful entrepreneurs inspire us with their stories and achieve everything through their knowledge, determination — and maybe a bit of luck. But the real experience turned out to be way more complex. Behind every great…
Imagine a team so energized that every project feels like a shared victory, where ideas flow freely and people bring their best to work every day. It's the kind of environment every leader dreams of, but it doesn't happen by chance. Motivation isn't something you can buy — it's something…
Starting a small business is an exciting journey filled with opportunities and challenges. One of the most critical aspects of this journey is managing costs effectively. From selecting the most suitable business and legal structures to crafting a robust financial plan, there are various avenues to explore that will ensure…
Workplace culture is at a crossroads. Companies are grappling with the dual challenge of sustaining growth while supporting their employees amid rising concerns over burnout and mental health — what some have dubbed "The Great Exhaustion."A January 2024 SHRM report highlights how businesses are increasingly investing in mental health benefits…
Artificial intelligence (AI) is no longer an exclusive tool for large corporations; small businesses can now harness its power to enhance operations, improve customer experiences and drive growth without significant financial investment.By adopting cost-effective AI strategies, small businesses can streamline processes, maximize resources and remain competitive in today's market.Related: How…
"It's not everybody that just wakes up one day and says, 'I don't like my sheets; I'm going to go make a company,'" Scott Tannen, co-founder and CEO of Boll & Branch, tells Entrepreneur. However, for Scott and his wife, Missy Tannen, co-founder and chief product officer of the couple's…
Melissa Gallardo, CEO and founder of Bonita Fierce Candles, was only eight months into her first full-time job when the pandemic hit in 2020. She found herself questioning her career choices."I quickly realized that I was too ambitious and impatient to move up the corporate ladder, and started thinking about…
Sohla El-Waylly went from dreaming of Michelin Stars to being a YouTube star.The New York-based food creator never set out to be an internet personality. Her original dream was to become a Michelin-starred chef working in high-end restaurants. But after a failed attempt at opening a restaurant, Hail Mary, with…
"Good is the enemy of great." These are not just words to write on a t-shirt; they are the words that hold the key to the difference between mediocrity and brilliance. If you are planning on being great, you cannot afford to just be average.It means you need to work…
If your people at work come to you all throughout the day to help make business decisions, that's a red flag. If you find yourself being the go-to problem solver, that's also a red flag. If your to-do list is a mile long and you would rather just do it…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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