As the mother of five kids, I spend a lot of time — a lot! — talking about lessons learned…
Talking on the telephone with customers is a pretty unflashy form of customer service interaction. And as a customer service…
Just over five years ago, digital marketing experts estimated that American consumers see between 4,000 and 10,000 adverts every day.…
Startups face numerous challenges on their journey to success, and failing to overcome any one of them could be fatal.…
A while back, I took a couple of my grandchildren on a tour of the university that granted me my…
With all of the recent news about artificial intelligence (AI), it got me thinking about the potential impact of AI…
In a declining economy, startups face an uphill battle when it comes to securing funding. Despite financial hardships, with resourcefulness,…
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