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3 Ways Service Industry Businesses Are Leveling Up Their Client Experiences With Tech
By its very nature, the service industry is heavily geared toward creating deep, personalized customer experiences. That’s especially relevant for…
Broadway League Elects New Chair
The Broadway League has some new top brass. Kristin Caskey, the executive vice president of content and creative at Ambassador…
Don’t Expect Much From Microsoft Copilot (Yet)
Here are five things in tech that happened this week and how they affect your business. Did you miss them?…
Former College Presidents Offer Warnings
There have been several recent articles by former presidents of private liberal arts colleges who are opining on the inability…
ChatGPT, Claude, Bing, And Bard on Social & Email
This article is the third in my three-part AI Showdown series, a competition in which I put the top generative…
Five New Books Make 2023 The Year Of The College President Memoir
In a year when higher education saw numerous retirements, resignations, and ousters of high-profile college presidents, 2023 might also be…
How Small Businesses Are Spending Their Marketing Dollars In 2024
It’s hard to overstate how broad the marketing strategies of small businesses have become. Before the Internet, small companies relied…
‘Quiet Ambition’ Trend Breaking Rungs On The Corporate Ladder, New Study Shows
The American workforce is redefining what it means to have career success. Workers are quietly redirecting their ambition into their…
This Entrepreneur Did His Homework On Airport Restaurants. Next Came The Profits.
Randy Hazelton, CEO of H&H Hospitality, expects $50 million of revenue this year operating quick-serve eateries in airports. Randy Hazelton…
Cash Management Tips For Business Owners
Running a business is challenging. As a business owner, you have to manage multiple things at once. Cash management is…