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Zoom Steps Up Its Game With AI and
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
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Competition And Antitrust In The Digital Age
Vinod Jain is an expert in global and digital business, former business professor, consultant, speaker and author of Global Meets Digital. On July 29, 2020, the CEOs of four of America’s (and the world’s) largest tech companies, Amazon, Apple, Facebook and Google, testified before the Congress on issues such as…
How To Use Intelligent Automation For Revenue Generation
I’ve recently taken an interest in learning about Intelligent Automation (IA) and its efficiency possibilities in small business. This advanced technology basically combines artificial intelligence (AI) and automation to perform tasks and make decisions without much human involvement. Now, that got my attention. The tech can empower businesses. It can…
Companies Want Employees Back In The Office—Do Employees Want To Return?
CEO of DeskTime—a time tracking and productivity app for companies and freelancers. He’s also an amateur athlete and father of two. The lasting impact of the pandemic is that remote work has become more prevalent. However, recently, big companies have been nudging their employees to show up at the office…
Biomaterials Firm Bolt Threads, Formerly A Unicorn, Plans SPAC Deal At A $250 Million Valuation
CEO Dan Widmaier talks exclusively with Forbes about going public and the ups and downs of running a synthetic biology firm. Bolt Threads, a maker of biomaterials including a key ingredient for skincare inspired by spider silk, plans to go public in a SPAC deal that values the one-time unicorn…
How Favoritism Impacts Employees And How Leaders Can Fix It
Duane Tursi, CEO, Ascension Group International. What’s a surefire way for business leaders to erode employee trust? Practicing favoritism or showing preferential treatment to specific individuals on the team. If you’ve caught yourself doing this, recognize that you can take immediate steps to reverse adverse effects and ensure a positive…
Why Product Knowledge Is The No. 1 Customer Success Factor
Founder & CEO at Millennial Services, a dedicated call-center services provider. Happy customers are customers who feel taken care of. They trust in your expertise when they have questions about your products and services. This trust is part of the relationship-building process, and it's vital in your efforts not only…
Inside Or Out: Firewall Consideration For SaaS
Joe Oprosko is President and CEO of Veridocs, which offers ID authentication, watch list management and watchlist monitoring technologies. SaaS (software-as-a-service) and The Cloud have revolutionized the way businesses process, store and access critical data. The shift to digital storage has brought on the near constant threat of hacking, making…
The 6 ChatGPT Prompts Your Team Needs To Know
Your best team members aren’t being replaced by AI. Your best team members are using AI to replace your worst team members. They’re using AI to replace the agencies you hire and the outsourcing that eats into your profits. They’re making it their mission to use the tools, get more…
Four Things Your Marketing Agency Wants You To Know About AI
Anne-Marie Rosser is the CEO of VSA Partners. To say that AI is top of mind for most business leaders feels like an understatement. A recent IBM study found that the global AI adoption rate was 35% in 2022. And in Q3 2023, the term “AI” was uttered an average…
Building a loyalty program? Don’t neglect the concept phase
Zsuzsa Kecsmar is the Chief Strategy Officer of Antavo Enterprise Loyalty Cloud, a top loyalty technology vendor. Customer loyalty feels more elusive than ever before—yet it’s never been so crucial for businesses. Across industries, companies are on a constant search for strategies that promote sustainability and growth. The key to…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…