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Zoom Steps Up Its Game With AI and
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
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Why Product Knowledge Is The No. 1 Customer Success Factor
Founder & CEO at Millennial Services, a dedicated call-center services provider. Happy customers are customers who feel taken care of. They trust in your expertise when they have questions about your products and services. This trust is part of the relationship-building process, and it's vital in your efforts not only…
Inside Or Out: Firewall Consideration For SaaS
Joe Oprosko is President and CEO of Veridocs, which offers ID authentication, watch list management and watchlist monitoring technologies. SaaS (software-as-a-service) and The Cloud have revolutionized the way businesses process, store and access critical data. The shift to digital storage has brought on the near constant threat of hacking, making…
The 6 ChatGPT Prompts Your Team Needs To Know
Your best team members aren’t being replaced by AI. Your best team members are using AI to replace your worst team members. They’re using AI to replace the agencies you hire and the outsourcing that eats into your profits. They’re making it their mission to use the tools, get more…
Four Things Your Marketing Agency Wants You To Know About AI
Anne-Marie Rosser is the CEO of VSA Partners. To say that AI is top of mind for most business leaders feels like an understatement. A recent IBM study found that the global AI adoption rate was 35% in 2022. And in Q3 2023, the term “AI” was uttered an average…
Building a loyalty program? Don’t neglect the concept phase
Zsuzsa Kecsmar is the Chief Strategy Officer of Antavo Enterprise Loyalty Cloud, a top loyalty technology vendor. Customer loyalty feels more elusive than ever before—yet it’s never been so crucial for businesses. Across industries, companies are on a constant search for strategies that promote sustainability and growth. The key to…
Navigating Mental Health And Well-Being In The Fast-Paced Office
Timothy Witucki, CEO of Omada One. In the relentless whirlwind of modern workplaces, where deadlines loom like storm clouds and the pace feels relentless, safeguarding our mental health has become an imperative in the business world. Stress and anxiety can seep into our daily routines, but it's vital to remember…
Why Companies Should Prioritize ESG And Tips For Success
Carolyn Berkowitz is President and CEO of the Association of Corporate Citizenship Professionals. In recent months, efforts to stop the enactment of environmental, social and governance initiatives and reporting by promoting false narratives have reached a fevered pitch. As a rule, executive business decisions should be driven by data and…
She Produces A Six-Figure Experiential Event For Her Clients, Here’s Why
Within five minutes of meeting Natasha Miller, you will quickly learn this multi-talented entrepreneur has many captivating stories to tell. She started her career as a classical violinist, then became a celebrated Jazz vocalist having recorded seven albums. This led to her founding her event and entertainment production company, Entire…
The Advantages Of Loan Assumption In A High-Interest Rate Market
Joseph Kimbrough, the CEO and founder of Apex Real Estate Investments. Follow me on Linkedin. Interest rates have risen exponentially in the past year when compared to early 2022, and this has affected the type of strategies used to acquire properties. When the Federal Reserve first started raising interest rates…
How Lenders Can Help Unlock Trapped Equity
Jarred Kessler is the CEO of EasyKnock. The housing market has always played a pivotal role in the intricate tapestry of economic development. However, a "trapped equity crisis" threatens to unravel the potential benefits that this sector could bring to the economy. The trapped equity crisis has not only cast…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…