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Zoom Steps Up Its Game With AI and
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
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Incorporating AI Into Your Company’s Revenue Processes
Jeff Pedowitz, President and CEO, The Pedowitz Group. Best-Selling Author. In today's business landscape, if you're not leveraging AI, you could become behind. But it's not just about adopting technology; it's about strategic integration. That's where the real magic happens, particularly in revenue architecture. At my company, we specialize in…
Elevate Customer Experience To Boost Business Outcomes
Greg Hanover is CEO of Liveops, a top US-based virtual contact center. He's an inspired leader, driven to deliver better business outcomes. There’s no denying that customer experience (CX) has a direct impact on business outcomes. Research from Forrester analyzing 12 industries found that CX improvements drive growth by increasing…
Effective VA Training And Onboarding For Seamless Team Integration
Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. Virtual assistants (VAs) are great assets for organizations seeking flexibility, cost-efficiency and specialized expertise. However, I have found that successfully integrating a skilled VA into an existing business hinges…
Five Steps Toward Order Amid The Post-Diagnosis Chaos
Anne Lackey is the co-founder of HireSmart Virtual Employees, a full-service HR firm helping others recruit, hire & train top global talent. When “cancer” drops from the doctor’s lips, it’s as if those six letters hit the floor and alter the planet’s gravity, a new weight in everything. I was…
Diversity As Key To Sustainable Growth
Tiffany Callender - Co-Founder and CEO of The Federation of African Canadian Economics (FACE). In the ever-evolving landscape of modern business, fostering diversity and inclusiveness within a workplace has become a paramount consideration for achieving sustainable growth. The benefits reaped from a diverse workforce extend far beyond mere compliance; they…
How These Founders Shatter Stigmas Around Autism And Dyslexia
October is both Disability Employment Awareness Month and National Dyslexia Awareness Month. Jessica Abo sat down with two entrepreneurs who want people to know that our differences can be our superpowers. How The D’Eri Family Transformed A Car Wash Business Into A Force For Social Change Thomas D'Eri and his…
Integrating Your Owned, Paid And Earned Media Channels
Effective marketers know the "trinity" of a good media strategy is effectively communicating your story across the intersection of three distinct media channels: owned media, paid media and earned media. This post will demystify these channels for you, to ensure you are effectively marketing across all three. Owned Media Owned…
AI Has Always Had A Hardware Problem…Until Now
If you're wondering why - all of a sudden - artificial intelligence has exploded into your life you're not alone. Many of my clients and friends have been asking a similar question ever since late last year when OpenAI released their ChatGPT product and everyone went wow! With such an…
The Basics Of Starting A Successful Property Management Company Without Any Experience
Jesse Sasomsup is the founder and president of Earnest Homes, a Los Angeles-based residential property driven by technology. Whether you’re already an entrepreneur or are looking to become one, property management is a business venture you should consider. While property management is stressful in many ways, compared to other industries,…
11 Ways To Keep Your Email Marketing Efforts From Going Stale
While email marketing remains a popular and viable way to reach customers, it also has the potential to cause annoyance or get flat out ignored if not handled in the right way. Emails frequently hitting customers’ inboxes that follow the same stale format or provide little to no value often…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…