Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – ChatGPT can finally get up-to-date answers from the internet – here's how. ChatGPT, the popular chatbot from OpenAI, can now retrieve accurate up-to-date information. Prior to this, the…
During the pandemic, Zappos once again shot to the top of the customer experience (CX) leaderboard. Instead of pulling back on its historic support amid dropping sales, the company doubled down on its customer commitment. Zappos representatives were encouraged to chat with buyers as if they were buddies — and…
Customer-centricity has arisen as a must-have attribute for all companies, regardless of whether they have a B2B, B2C, or other selling setup. Why? Consumers and business buyers want to believe that brands have their best interests at heart. As Salesforce pointed out in a 2022 State of the Connected Customer…
If you know deep inside that you need to be doing more to connect regularly with your audience through a blog, an email newsletter, videos, a podcast, or social media, then this message is for you. You know you need to share content consistently. And, truly, you want to. But…
Shane Parrish has an obsession with making good decisions. That has led him to study the greatest decision makers in history and talk to some of the best inventors, entrepreneurs and leaders of our time. He’s been blogging and podcasting about it for years. He has distilled all that wisdom…
By Mario Peshev, CEO of DevriX and Rush, angel investor and business advisor for SMEs who has scaled billions of impressions and millions in GMV. While requests for proposals (RFPs) have been the norm for soliciting bids in various industries like road construction, government projects and military contracts for the…
Jason Miller helps influential brands and celebrities create generational wealth with their businesses | CEO, Strategic Advisor Board. I attribute my success in business to measuring. As the old adage says, "What gets measured, gets managed, and what gets managed, gets improved." Most business owners focus solely on hard metrics…
By Daman Jeet Singh, the co-founder of FunnelKit, a suite of sales tools that helps over 18,000+ businesses streamline their checkout process. When someone is loyal to your brand, they are more likely to buy products from your site and interact with your company across multiple marketing channels. If you…
Dustin is the founder and CEO of BriteCo, an innovative insurance technology company transforming the retail jewelry insurance experience. As a startup founder, you need to be prepared for uncertainty. You have to have a flexible mindset and be ready to be agile and pivot. Not everything is going to…
Amir Elichai is the CEO of Carbyne, a New York-based software company that develops cloud-native emergency call management solutions. It was a moment when people could hear a pin drop, even in a virtual conference. As a 9-1-1 dispatcher from Stamford, Conn., spoke about the overwhelming stress she felt from…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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