Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
Millions of organisations worldwide outsource the running of their IT operations to a specialist company – a managed service provider (MSP) that handles all the challenges of keeping systems up-and-running and performing well. But to deliver that service, MSPs need a whole host of different software tools. That’s the preserve…
Starting a business is hard enough, but building it up to be successful is an even greater challenge. Many business owners find themselves in an awkward position after getting off the ground, not knowing how to take their operation to the next level. Getting stuck in the startup phase is…
Personalisation is a buzzword for marketers: by treating customers as individuals, tailoring messaging and marketing to their needs and desires, organisations hope to get a much better response. But there’s a problem: having staked the future on apps, betting that customers will download and engage with their software, they’re discovering…
As job hopping becomes more and more common among professionals—Gen Z in particular—many business leaders are looking for ways to increase employee loyalty and retention. While some employees look for higher pay and better benefits, others are just looking for somewhere they feel like they’re making a difference and where…
Without fear, you can be powerful. You dream big and fearlessly go after your goals. You don’t worry what anyone else thinks, you don’t let them hold you back. You appear unstoppable in the mountains you conquer. You make it look easy with your effortless flow. Fearless you is radiant,…
For those who measure the success of startup ecosystems by counting unicorns, the Cambridge University cluster is doing particularly well. A report by Sifted, using numbers provided by Dealroom, suggests that out of the 78 $1 billion companies created in Europe last year, the university and its alumni accounted for…
Who wouldn’t want to found an AI startup? After all, this is the family of technologies that will change the world over the next few years, creating new jobs and sweeping away old ones. So if you’re a smart, young computer sciences graduate with entrepreneurial ambitions, the artificial intelligence sector…
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – ChatGPT can finally get up-to-date answers from the internet – here's how. ChatGPT, the popular chatbot from OpenAI, can now retrieve accurate up-to-date information. Prior to this, the…
During the pandemic, Zappos once again shot to the top of the customer experience (CX) leaderboard. Instead of pulling back on its historic support amid dropping sales, the company doubled down on its customer commitment. Zappos representatives were encouraged to chat with buyers as if they were buddies — and…
Customer-centricity has arisen as a must-have attribute for all companies, regardless of whether they have a B2B, B2C, or other selling setup. Why? Consumers and business buyers want to believe that brands have their best interests at heart. As Salesforce pointed out in a 2022 State of the Connected Customer…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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