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Zoom Steps Up Its Game With AI and
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
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6 Essential Skills For Success
By Renee Goyeneche— Unlocking personal and professional success hinges on one fundamental concept: the growth mindset. Coined by psychologist Carol Dweck, the idea of a growth mindset asserts that our abilities and intelligence are not inborn or fixed traits but can be cultivated through dedication and learning. This approach encourages…
How To Embrace AI Intentionally To Grow Customer Engagement
Raviteja Dodda (Ravi) is the cofounder and CEO of MoEngage, an insights-led customer engagement platform. In an era of do-more-with-less, consumer brands face mounting pressures to drive growth with limited resources. While customer engagement is the clearest path to growth, ever-changing consumer expectations make it extremely difficult to keep pace.…
#1 Entrepreneurial Insight From Harvard Grads: Brilliant Or Basic?
A study by 2 Harvard grads of Harvard graduates turned entrepreneurs suggests that most venture failures are caused by poor execution. Is this a brilliant breakthrough or blindingly basic? Yes. And yes. This insight is both basic and a breakthrough. Why Basic? In the early stages of the VC industry,…
Addressing Biases In Your Corporate Fabric
Pavan Agarwal is the CEO of Sun West Mortgage Company and Celligence. Hailing from Indian heritage, it was brilliant for me to see the country's recent moon landing. What I found even more powerful was that more than 50 women were the driving force in the Chandrayaan-3 mission. Inside the…
How Leucine Aims To Help Pharma Companies Cut Compliance Costs
Pharmaceutical businesses are high-tech enterprises that develop and distribute drugs at the cutting edge of innovation. However, one area of their business remains remarkably old-fashioned – the compliance work that goes into drug manufacturing remains manual and paper-based, exposing pharma companies to regulatory risk and excessive cost. New York-based Leucine,…
Consistency Is The Secret Ingredient To Making Customers Happy
I’d like to tell you a couple of stories about some things that happened to me while travelling to speak at an event in Munich recently and why I think they are important, particularly when it comes to customer service and experience. The first incident happened when it came time…
3 Insider Tactics For Creating Million-Dollar Sales Content—Sans Selling
Content is fuel for any marketing plan. Good content will have consumers hitting the buy button faster than Swifties can gobble up Taylor tickets. Not-so-great sales content will confuse buyers and make them turn away from your offers. I’ve already written about turning potential buyers from confused to convinced. I’ve…
Keep Team Collaboration Alive And Thriving In A Hybrid Work World
Collaboration between employees and teams is essential if you’re trying to stay flexible, competitive, and profitable. Yet getting everyone to work together without friction can be challenging, especially if you’ve moved to a hybrid working environment where people may not have regular interactions with each other. This isn’t to say…
4 Marketing Strategies That Will Help You Increase Sales
Marketing and sales go together like bacon and eggs. Well, at least they’re supposed to. Once marketing gets people in the door, it’s the job of sales to seal the deal. But in companies where the two aren’t in sync, you’ll often see marketing and sales teams pointing fingers. Both…
Google Says Goodbye Passwords, Hello Passkeys
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Google wants you to ditch passwords as it turns passkeys into the new standard. Logging in with a password is coming to an end on the Google network.…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…