Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
Author, Serial Entrepreneur, Real Estate Investor, Stock Trader & cofounder of The Ligon Group. Investing in real estate has long been considered one of the most reliable ways to build long-lasting wealth. Profitable real estate investments offer steady income, potential for appreciation and various tax benefits. However, like any investment,…
As consumers are gearing up for gift giving this holiday season, companies are similarly gearing up for the likely influx of business they’ll see over the next few months. From a greater demand for products and services to increased customer service needs, there are a multitude of ways in which…
The contact center space is under a lot of pressure right now. As things stand, the status quo doesn’t look sustainable. Business Process Outsourcers (BPOs) play a big role in the contact center space, with 58% of contact center leaders reporting that they outsource at least some of their service…
Amber Nigam is CEO and cofounder of basys.ai, a Harvard-based company streamlining prior authorization for health plans with generative AI. Health plan leaders uphold responsible guardrails that enable affordable and quality care. However, with the rising cost of healthcare in the United States, this can be challenging. Two essential tools…
By Homaira Kabir— Almost all of us have that super caring yet extremely annoying friend who insists on rescuing you when you’re physically or emotionally down without being asked. Or who forces her solutions down your throat without awareness of what you want or what may work in your situation.…
Punit Bhatia is an advisor with FIT4PRIVACY who helps leaders create and implement their AI & privacy compliance strategies. Artificial intelligence, or AI, is a hot topic. Many companies want to implement this technology, but how can you do it right? As an advisor who helps leaders and companies with…
One lesson I have learned in my research on social innovation is how overcoming constraints – be they embodied in standard business models, consumer perceptions, supply chain relationships, or others – can lead to new ways of thinking, and ultimately innovation. Faced with limitations, instead of being stalled, social entrepreneurs…
Sergio Alvarez is a performance marketing expert, digital attribution leader and CEO and founder of Ai Media Group. Creating an effective digital marketing campaign is not about crafting eye-catching ads or enthralling videos. Of course, those play a role, but I have found that the true root of purpose-driven campaigns…
Dr. Okochi, founder and director of Okochikai Medical Corporation, helps businesses drive strategic growth. Creator of Daikandou method. What is Daikandou? It's an unforgettable sensation that rocks the heart. This feeling could come from a speech at a wedding, a thoughtful gift or seeing an infant taking their first steps.…
In my last article, I dug into Informa Tech’s 2023 Trust in Marketing Index survey. It was a sobering look at five content pitfalls that B2B technology decision-makers said bust trust: Generic content that speaks to everyone—and no one. Same-old, same-old, repetitive content, just like everyone else is producing. Gated…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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