Your #1 guide to start a business and grow it the right way…
Search
Startups
Zoom Steps Up Its Game With AI and
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
Wake up with our popular morning roundup of the day's top military and defense stories
Stay Updated
Get the latest headlines, discounts for the military community, and guides to maximizing your benefits
More Stories
Six Tips For Communicating Effectively With Gen-Z In The Workplace
CEO of The National Society of Leadership and Success, one of the largest accredited leadership honor societies in the United States. Psychological and behavioral differences are often attributed to generational alignment and are hot topics in behavioral science. Yet for every study or article that concludes there’s no evidence for…
10 Ways To Handle Unhappy Customers When They’re Wrong
Leaders and their teams often find themselves walking a fine line between delivering exceptional service and dealing with disgruntled customers who may not always be in the right. While it's a fundamental truth that the customer is usually right, what happens when they're not? Balancing the need to stand your…
Why Customer Loyalty As We Know It Is A Myth
Simon Hathaway is Group Managing Director, EMEA, at Outform—the award-winning global innovation agency. In the ever-evolving landscape of retail, shopper behavior is changing rapidly. No matter what your understanding of loyalty in the past, the chances are your customer has other ideas. The modern shopper, identified by McKinsey as a…
An Evolution That’s Better For Business
Wendy Gonzalez is the CEO of Sama, the provider of accurate data for ambitious AI. Outsourcing specific parts of a business to save costs or take advantage of differing tax laws is nothing new—it’s been happening at least since the 1960s. By targeting college graduates in other countries, companies could…
5 Steps To Help New Grads Develop The Skills Needed In The Workforce
Kent Ingle is president of Southeastern University, author of several leadership books and host of the Framework Leadership podcast. How did you prepare for your career? Thinking back, you may remember taking notes during long lectures, attending seminars and workshops with thought experts or interning under the guidance of a…
5 ChatGPT Prompts To Be More Present And Less Stressed In Your Business
Do you find yourself distracted by notifications when you’re on Zoom calls with clients? Do you find your eyes glazing over when you’re talking to colleagues? When was the last time you switched airplane mode on? Entrepreneurship involves juggling multiple tasks and running a team, all while thinking about the…
Pollination Cultivates Resilient Pathways For Regenerative Agriculture
As the effects of climate change are being felt across every sector, more heads are turning towards agriculture with leaders becoming increasingly aware of the impacts and risks it has for food systems and supply chains. Greater emphasis and investment in particular are being directed towards regenerative farming in order…
6 Actionable Steps For Preparing Your Exit Strategy
Chad Lusco, CEO P3 Services. As a business owner, you accept there's no such thing as “two weeks’ notice.” Grappling with a transition or succession plan can be challenging and emotional, but you’ll need to prepare an exit strategy well in advance to maximize your ROI and ensure the continuation…
AI-Powered Growth Engines: Indian GCCs’ Strategic Evolution
Sapient in India and responsible for driving strategy, capability development and growth. I see the rise of global capability centers (GCCs) in India as nothing short of remarkable. What started as a cost-saving strategy has transformed into a value-driven journey that is reshaping the way we perceive these centers. Today,…
8 Common Non-Product-Related Customer Complaints And How To Fix Them
Founder & CEO at Millennial Services, a dedicated call-center services provider. Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to complain. Some complaints are directly related to the quality or…
Most Popular
Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…