Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
Maintaining positive experiences and relationships with customers is crucial for a business's cash flow and sales growth. According to research done by Bain & Company, increasing customer retention rates by 5% increases profits by 25% to 95%. Overall, pointing to the fact that an increase in customer retention can lead…
Mat Garner, Co-Founder - Ethos Farm, Award-winning Employee & Customer Experience Specialists Customer expectations have never been higher, so how do you keep up with the growing and changing demands of your customer market? In a recent Hubspot survey, 88% of respondents said customers have higher expectations than ever before.…
Nishith Rastogi is a Founder & CEO of Locus, a leading-edge technology company helping 300+ global enterprises gain excellence in logistics. Black Friday is right around the corner, on November 24 to be precise, marking the start of the holiday shopping season in the United States. It is no surprise…
By Kendra MacDonald, CEO of Canada’s Ocean Supercluster. In school many years ago, I learned about the value of intellectual property (IP) as an intangible asset. That learning has become increasingly relevant to enhance my understanding and complement the day-to-day work I do funding collaborative technology projects. This involves identifying…
Sharat Potharaju is the cofounder and CEO of Beaconstac, whose vision is to enable digital connection with every physical object and place. The word “frugal” often gets a bad rap, and frugal people are often maligned and considered miserly or parsimonious. But in certain scenarios, we shouldn’t define frugal as…
Ginni Saraswati is the founder and CEO of Ginni Media, cofounder of The Podcast Accelerator and host of The Ginni Show. The warning for the last 50-plus years has been that AI is coming for us all. As the CEO of a podcast production company, I’ve often thought that some…
Yesterday was the first OpenAI developer day in San Francisco, where CEO Sam Altman took to the stage to recount what OpenAI had done so far, and share improvements and new features, focusing on their flagship tool ChatGPT. The implications of his announcements were huge for millions of businesses globally.…
Scott Hebert is the Americas Chief Revenue Officer for SYSPRO, a provider of industry-built enterprise resource planning (ERP) software. Middle-market manufacturing is a large but often overlooked segment of the economy. Middle market companies, defined as those making between $10 million and $1 billion in revenue, account for 3% of…
Rob Haynie is the Managing Director of Life Insurance Settlements, Inc. and serves on the Board of Directors of LISA. Having just begun my 30th year in the life settlement market, I’m beginning to see a momentum shift in both the acceptance and the awareness of the life settlement option.…
John Erwin is the Chief Executive Officer at Carenet Health. When you think of the word “vendor,” what comes to mind? You’ll likely think of a transactional relationship in which one organization or entity sells goods or services to another. While these kinds of vendor relationships may work in other…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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