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Zoom Steps Up Its Game With AI and
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
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10 Ways To Increase Customer Service Engagement
Founder & CEO at Millennial Services, a dedicated call-center services provider. You don't have a business without your customers. So, how can you increase your customer service engagement to provide a better overall experience? Attracting new customers is a primary business focus, but customer retention and reputation management should be…
Why This Award-Winning Piece of AI Art Can’t Be Copyrighted
An award-winning piece of AI art cannot be copyrighted, the US Copyright Office has ruled. The artwork, Théâtre D’opéra Spatial, was created by Matthew Allen and came first in last year's Colorado State Fair. Since then, the piece has been embroiled in a precedent-affirming copyright dispute. Now, the government agency…
Four Risks To Discuss With Your Team
CEO of DeskTime—a time tracking and productivity app for companies and freelancers. He’s also an amateur athlete and father of two. The situation regarding today's generative artificial intelligence (AI) tools and their adoption in the workplace is unprecedented—never before has a technology so thoroughly permeated organizations worldwide in such a…
5 ChatGPT Prompts To Overcome Limiting Beliefs (And Unlock Your Success)
If you have limiting beliefs, they will be holding you back. By their very nature, they will be limiting your progress, business or happiness. Putting a ceiling on your earning potential, restricting how much impact you make in the world and dampening your sparkle. To remove your limits, identify and…
Grindr’s Return-to-Office Ultimatum Has Gutted a Uniquely Queer Space in Tech
Erick Cortez, a knowledge specialist on Grindr’s customer experience team, who is based in Dallas, Texas, doesn’t yet know where he’ll be asked to move. “We’ve gotten no guidance whatsoever,” he says. Cortez works with engineers to resolve bugs in the Grindr app. Now that most of the engineering team…
Brine Fi Raises $16.5 Million As It Aims To Broaden The DEX Market
Does the world need another decentralised exchange for those keen to trade cryptocurrencies? Brine Fi, which is today unveiling a $16.5 million funding round that values the business at $100 million, insists it does. While there may be more than 500 DEXs now plying their trade, Brine Fi argues investors…
4 Lessons From The ‘Barbie’ Movie Marketers Can Use
By Suneera Madhani, founder of Stax, a payment technology company, and CEO and founder of CEO School, a top 0.5% business podcast worldwide for women. As a marketer, female CEO and founder of multiple brands, I've been fortunate to witness some remarkable marketing campaigns in my career. However, few have…
Britain Admits Defeat in Controversial Fight to Break Encryption
Tech companies and privacy activists are claiming victory after an eleventh-hour concession by the British government in a long-running battle over end-to-end encryption.The so-called “spy clause” in the UK’s Online Safety Bill, which experts argued would have made end-to-end encryption all but impossible in the country, will no longer be…
Happy Employees Lead To Happy Clients
Dr. Caldwell is the founder and managing partner of Caldwell. A good business strategy relies on striking a balance between employee happiness and customer satisfaction. Successful companies learn how to walk the line between keeping their teams happy and providing excellent customer service. But in the legal field, balancing employee…
Three Essential Habits For Young Entrepreneurs Beginning Their Journey
Owner - The Mountain Shoppe. Follow me on LinkedIn. So you want to be an entrepreneur... Congratulations, you've chosen arguably the single most difficult path for sustained income and work-life balance! But do not be discouraged, and do not interpret that statement as "woe is me" because if you embrace…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…