Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
Tailoring your business in a digital world that is constantly evolving can be daunting. However, this has become a necessity rather than an option. Digital transformation has the power to change how your business operates and to impact the customer journey, so it’s vital that leaders do what they can…
Governments around the world are rushing to embrace the algorithms that breathed some semblance of intelligence into ChatGPT, apparently enthralled by the enormous economic payoff expected from the technology.Two new reports out this week show that nation-states are also likely rushing to adapt the same technology into weapons of misinformation,…
It should come as no surprise that a healthy and happy employee is a more productive one. This is why many employers are looking to employee wellness programs to help their team members build healthier habits to improve both their physical and mental health. However, getting employees interested in taking…
The #1 VC fallacy in venture development is that getting VC means venture success. The reality is that 80% - 90% fail with VC. The #2 fallacy in venture development is that first movers dominate. Research, and entrepreneurs like Steve Jobs, Sam Walton, Michael Dell, and Brian Chesky suggest that…
Founder & CEO at Millennial Services, a dedicated call-center services provider. You don't have a business without your customers. So, how can you increase your customer service engagement to provide a better overall experience? Attracting new customers is a primary business focus, but customer retention and reputation management should be…
An award-winning piece of AI art cannot be copyrighted, the US Copyright Office has ruled. The artwork, Théâtre D’opéra Spatial, was created by Matthew Allen and came first in last year's Colorado State Fair. Since then, the piece has been embroiled in a precedent-affirming copyright dispute. Now, the government agency…
CEO of DeskTime—a time tracking and productivity app for companies and freelancers. He’s also an amateur athlete and father of two. The situation regarding today's generative artificial intelligence (AI) tools and their adoption in the workplace is unprecedented—never before has a technology so thoroughly permeated organizations worldwide in such a…
If you have limiting beliefs, they will be holding you back. By their very nature, they will be limiting your progress, business or happiness. Putting a ceiling on your earning potential, restricting how much impact you make in the world and dampening your sparkle. To remove your limits, identify and…
Erick Cortez, a knowledge specialist on Grindr’s customer experience team, who is based in Dallas, Texas, doesn’t yet know where he’ll be asked to move. “We’ve gotten no guidance whatsoever,” he says. Cortez works with engineers to resolve bugs in the Grindr app. Now that most of the engineering team…
Does the world need another decentralised exchange for those keen to trade cryptocurrencies? Brine Fi, which is today unveiling a $16.5 million funding round that values the business at $100 million, insists it does. While there may be more than 500 DEXs now plying their trade, Brine Fi argues investors…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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