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Zoom Steps Up Its Game With AI and
Here are five things in tech that happened this week and how they affect your business. Did you miss them? 1 – Zoom taps AI to empower customers in safe hybrid work environment. Zoom – the communications platform used by nearly 13 million people each month – is working to further elevate its collaboration services with AI technology. Announcements include…
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Why A Learning Culture Is Important For The Business Of Tomorrow
Joanna Swash Group CEO of Moneypenny. Moneypenny handles outsourced phone calls, live chat and digital comms. One of the best ways an organization can stay resilient, agile and, most significantly, ahead of the competition is by nurturing a learning culture. This applies to organizations of any size, industry or country.…
6 Tips For Building An Adaptable Business Model
Kenneth Dettman, CPA, is the CEO of EZ-ERC and is considered a pioneer in the Employee Retention Credit service industry. I adore my wife, Casey, for many reasons, including our ability to have great conversations over meals. There was one dinner in the spring of 2020 that involved a particular…
Sundar Pichai on Google’s AI, Microsoft’s AI, OpenAI, and … Did We Mention AI?
We're talking about AI in a very nuts-and-bolts way, but a lot of the discussion centers on whether it will ultimately be a utopian boon or the end of humanity. What’s your stance on those long-term questions?AI is one of the most profound technologies we will ever work on. There…
How To Deliver A White Glove, “Wow” Customer Experience
Timothy Witucki, CEO of Omada One. Crafting an exceptional, white-glove "wow" customer experience necessitates surpassing customer expectations to establish an enduring and favorable impact. For decades, I’ve worked in the offshore outsourcing and customer experience sector and collaborated with renowned global brands. As part of my work, I've discovered several…
12 Strategies For Hiring Employees Invested In The Long Run
The modern work landscape is dotted with transient employees hopping from job to job, making the recruitment and onboarding journey a costly affair for employers. With the rise of the gig economy and the allure of diverse experiences, retaining talent has become an uphill task. Yet, within this trend, there…
Marketing Strategies To Retain B2B Customers In A Volatile World
Andrea Aker is CEO of Aker Ink PR & Marketing, a full-service agency that helps companies increase awareness, thought leadership and leads. Recession rumblings. Inflation. Market volatility. Businesses of all sizes and across all industries are navigating a seemingly endless onslaught of economic challenges. As cost-saving measures are enacted, vendors…
18 Innovative Strategies For Navigating Employee Health Care
The health of an employer's workforce and the success of a business go hand-in-hand. Regardless of whether a business offers subsidized health insurance, the specter of healthcare-related disruptions looms large. The impact of acute and chronic illnesses among employees can ripple through an organization, affecting productivity, morale and ultimately the…
Multicultural Businesses Bridging International Markets
Salvador Ordorica is the CEO of The Spanish Group LLC, a first-class international translation service that translates over 90 languages. In an era of increasing global interconnectedness, businesses are expanding their horizons beyond local boundaries, venturing into international markets to reach diverse populations. This transformative shift necessitates adeptness in understanding…
5 Ways Property Managers Can Use AI To Improve Their Business
CEO of Snappt and President of Berlind Properties. Some people still cringe when they hear "artificial intelligence" or "AI," thinking it means job losses, software that’s difficult to use and a lack of personal touch. However, I believe AI implementation provides numerous benefits for property managers. As the CEO of…
These Prisoners Are Training AI
Across a sterile white table in a windowless room, I’m introduced to a woman in her forties. She has a square jaw and blonde hair that has been pulled back from her face with a baby-blue scrunchie. “The girls call me Marmalade,” she says, inviting me to use her prison…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…