Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
If you're running a business, capital remains the fuel that keeps the engine running. Yet, for startup founders, traditional funding routes like venture capital or bank loans can often feel like a crowded freeway — full of competition, gatekeepers and compromises.The savviest founders throughout history have consistently looked beyond the…
Strategic planning, deliberation and technical know-how are no longer sufficient for leadership in today's fast-paced, technology-driven corporate environment. Although these are essential, a new characteristic of effective leaders is their capacity to establish an emotional connection with their colleagues, build trust and face adversity with empathy. Emotional Intelligence (EQ) is…
Three in 10 Americans reported making at least one resolution this year, and half of those respondents committed to more than one, according to a Pew Research Center study. Goals around health and wealth were some of the most popular.The new year can be a natural time to set intentions…
When you start a business, you're all in. This is true for many entrepreneurs — and I know it was for me. I committed myself to making every decision on every project. I dealt with every problem and handled all the nitty-gritty.For a five-person team, that was manageable. But as…
Are objections holding you back from closing deals? Join us on January 23rd at 2 PM ET for an insightful webinar, "How to Overcome Objections in Sales," featuring Sam Taggart, renowned author of the upcoming book Eat What You Kill, releasing on January 15th, and a leading expert in the…
When I first started my business, the word 'mentor' felt abstract to me. I thought successful entrepreneurs inspire us with their stories and achieve everything through their knowledge, determination — and maybe a bit of luck. But the real experience turned out to be way more complex. Behind every great…
Imagine a team so energized that every project feels like a shared victory, where ideas flow freely and people bring their best to work every day. It's the kind of environment every leader dreams of, but it doesn't happen by chance. Motivation isn't something you can buy — it's something…
Starting a small business is an exciting journey filled with opportunities and challenges. One of the most critical aspects of this journey is managing costs effectively. From selecting the most suitable business and legal structures to crafting a robust financial plan, there are various avenues to explore that will ensure…
Workplace culture is at a crossroads. Companies are grappling with the dual challenge of sustaining growth while supporting their employees amid rising concerns over burnout and mental health — what some have dubbed "The Great Exhaustion."A January 2024 SHRM report highlights how businesses are increasingly investing in mental health benefits…
Artificial intelligence (AI) is no longer an exclusive tool for large corporations; small businesses can now harness its power to enhance operations, improve customer experiences and drive growth without significant financial investment.By adopting cost-effective AI strategies, small businesses can streamline processes, maximize resources and remain competitive in today's market.Related: How…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
Sign in to your account