Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Leah Solivan was an IBM engineer, working on business collaboration tools like Lotus Notes, when she found her million-dollar startup idea: an online marketplace connecting customers with "taskers" who could run errands or do household chores for them at a price.The idea arose from Solivan running out of dog food…
In 2009, 18-year-old Amanda Zuckerman was shopping for college dorm room supplies with her mother Karen when " were really surprised to find that stylish twin XL bedding and everything that you need for outfitting and organizing a small space was practically non-existent, and was not sold in one place,"…
If there's one commonality among restaurant operators, it's that there is just too much to do with too little time.That's why Popmenu is using AI and other innovative technologies to help restaurant operators regain more of life's most precious resource: hours in the day.Brendan Sweeney and Tony Roy are co-founders…
In the high-stakes world of startups, founders face countless decisions that can make or break their companies. Perhaps none is more critical or more personally challenging than determining whether they should remain at the helm as CEO.Ben Francis, Gymshark's founder, stepped aside as CEO in 2017, bringing in experienced retail…
If you've ever worked a minimum wage job, you've surely watched a lot of training videos. Narrated training videos are a key component of Learning Management Systems, or LMS, and they're how you learn your job.I am now ashamed to admit this, but I made a lot of those videos.…
Running a small business isn't easy under the best circumstances, and a few current obstacles might make it that much harder.Forty percent of small business owners believe that 2024 will be a "make or break" year for their business, citing the economy, upcoming election and declining sales as key concerns,…
Embarking on the entrepreneurial journey is similar to setting out on a road trip without knowing the directions. Every decision made at the wheel can potentially lead to new opportunities or present unforeseen challenges. As the founder and CEO of Mobile Clear Shield, I have navigated our company through the…
Anyone who's ever endeavored to build their own company will likely tell you they started out with a dream to build and grow responsibly to someday change the world with their products and services.While an admirable goal, many small- or medium-sized business owners find that it's a lot harder to…
In my experience as an entrepreneur, having a passion outside my business has been an integral part of my personal growth and efforts to balance my work-life commitments. Rock climbing has often been that passion for me.Although climbing is more of an activity I fit in where I have time…
People have wanted robot assistants ever since...The Jetsons? Now generative AI seems ready to deliver. And these assistants have a name: They're called "AI agents."Unlike a chatbot that can only compile a list of curated information — like naming a bunch of hotels within your budget in Paris — an…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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