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Growing a Business
Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
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How Entrepreneurs Can Unlock Hidden Potential for Success
I have spent 37 years as a founder, CEO, investor, advisor, board member and leader, and I've seen my share of soaring successes and crushing failures. My entrepreneurial journey has been punctuated by significant challenges, including the Great Recession, where I lost everything. These experiences have taught me the importance…
Here’s How I Drove My Company’s Revenue By Taking One Often-Overlooked Step
I worked at Hootsuite when the social media management leader launched its first paid certification program, and I'm lucky to have witnessed the development of such industry-leading customer education. But I know that revenue was not the main goal going in.At the time, the courses were intended to support lead…
From Startup to Board Leader – My Path to Success
Born and raised in Kyrgyzstan, I've always been captivated by the power of technology and its potential to transform lives. This fascination led me to pursue a career in software development, where my true passion lies in not just creating software but in bringing these solutions to market.In 2007, along…
How Women-Owned Businesses Can Set Themselves Apart From the Competition By Taking This One Simple Step
Running a business is a huge undertaking, especially if you are a woman entrepreneur. Despite progress in gender equality among most sectors of society, women-owned businesses still face unique challenges in the marketplace.A 2023 Bank of America survey found that 31% of women business owners said they have had difficulty…
How to Use Webinars to Boost Credibility and Your Bottom Line
Webinars have become a popular presentation tool for many businesses. They allow a company to educate clients and promote products or services to an online audience. However, some businesses do not use webinars to their fullest advantage. Here are some tips for utilizing webinars that may not be as commonly…
She Started a Business That Earned Over $30M Last Year
There's no shortage of boulangeries in Paris, Johanna Hartzheim, co-founder of bakery delivery subscription company Wildgrain, tells Entrepreneur. "It's such a cultural thing to have a fresh baguette. You buy a baguette every day, fresh croissants on every corner. It's always warm because they churn bread so much that you…
What Your Clients Aren’t Telling You — and How to Address Their Unspoken Concerns
I recently completed an expensive integrative health and wellness coaching protocol. While the quality of care was outstanding, it became clear that the real value clients perceive hinges not just on the expertise of the coaches but on the entire service delivery experience. How you deliver care — seamless, optimized…
How to Make Sure Your Business Is Prepared For Any Disaster
In today's modern world, the rules of the game are changing faster than ever. The risks that businesses face are no longer just financial or operational — they've become a tangled web of uncertainties driven by tech breakthroughs, new regulations and unpredictable global events. If you're leading a business today,…
Start and Grow a Business: Salt & Straw Enters New York City
In 1996, Kim Malek, CEO and co-founder with her cousin Tyler Malek of craft ice cream company Salt & Straw, dreamed of opening an ice cream shop in Portland, Oregon. "When I moved here, I was struck by the experience of literally meeting people on the street who became some…
The 3 Biggest Hiring Mistakes Leaders Make
I recall interviewing someone for a position at Square years ago when I was an engineering manager there. This candidate had every soft skill needed to excel in the role, but they weren't familiar with our tech stack.Not knowing the technology used at a major tech company seems like a…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…