Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
In the 1980s, Payam Zamani was growing up in Iran as a member of the Baha'i Faith — a group persecuted by the Iranian government, which killed hundreds of Baha'is in the wake of the 1979 Iranian Revolution. Life for Baha'is in the country had been tough even before the…
Digital transformation is now an inevitability, focusing on the approach rather than the decision to proceed — and at the heart of this evolution lies artificial intelligence (AI). In today's fast-paced digital landscape, companies are turning to AI as a game-changing asset that fuels growth, enhances efficiency, and sparks innovation.…
Running a family business can be an exciting and rewarding experience, but it can also come with its own set of challenges. Your family's company may have survived the high failure threat that hangs over the average small business, but you're not necessarily safe yet. Only 30% of family-owned companies…
Did you know that when a landing page is designed properly, it can help to enhance your conversion rate by as much as 300%? Landing pages are responsible for converting visitors into customers, and this is why they are a very important element in the marketing mix.In this article, I…
As the adage goes, "Experience is something you gain just after you need it." But as a young entrepreneur, big moments and major deals can't always wait for the lesson to follow — it could lose you customers, or even worse, everything. I've gained 30 years of experience as the…
When I decided to build a business from scratch, I knew it would demand not just the introduction of technology but also an iron will to address the persistent inefficiencies within the sector. The outdated and fragmented practices in the pharmacy industry were a source of my frustration, as they…
Many startup stories of iconic brands sound a little like fairy tales. Each of these now global companies started with a few people and now employs thousands across the world. The untold story is about those who did not succeed. And there are plenty. More than two-thirds of startups never…
Maintaining intangible assets is critical for businesses of any size or industry. From a small business with a few employees to a multinational enterprise, organizations must understand their intangible assets, their value, life cycles, transformations and their potential applications at different stages. Without this knowledge of the underlying assets, businesses…
Everyone has time, yet it's one of the world's scarcest resources. Money comes and goes as fast as the blink of an eye, but time is the essence of life. You can seek more revenue or get another deal; however, the number of hours in a day remains constant. Quite…
Directors and Officers (D&O) insurance — which protects business leaders from personal losses if they are sued due to their decisions made on behalf of the company — is a critical component of risk management for businesses of all sizes. Small to mid-size businesses (SMBs) and non-profits, in particular, face…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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