Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
In a world striving for inclusivity and acceptance, becoming an ally to the LGBTQ+ (lesbian, gay, bisexual, transgender, queer, questioning and more) community is an essential step toward fostering equality and creating a more inclusive society. Allies play a crucial role in promoting acceptance, advocating for equal rights and challenging…
For Black and brown folks, Juneteenth has long been of great significance and for many is considered the true day of emancipation of enslaved African Americans. Many have celebrated this holiday and honored the real racial history for some time. For white folks, this was something many likely learned in…
In 2019, Congress passed the TRACED Act to give the Federal Communications Committee (FCC) additional tools to combat robocalls. It's a problem plaguing public sector call centers and constituents; people still receive millions of robocalls (automated or pre-recorded messages) and scam calls (made by criminals) every year in the U.S.It…
Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners. Being a business owner, you know how much time running tedious errands can…
If you're a manager or HR professional, you know that keeping employees engaged and motivated is extremely important to the success of your organization. One powerful way to do this is through employee recognition programs. Strategic employee recognition programs can help create a positive work environment and promote a culture…
Covid-19 cemented the expectation of two-day and next-day shipping for "free" with Amazon Prime. Just before Jeff Bezos stepped down in 2021, Amazon had added 50 million subscribers over the pandemic. Back then, Prime was $119 a year, a price set in 2018.Now, it's $139 a year. Amazon recently announced…
A white boy named Jack Daniel and a Black enslaved man known as Nearest Green met on a preacher's farm in 1850s Tennessee, where Green taught Daniel how to distill whiskey. Daniel would rise to American whiskey fame and make Green his master distiller — but the latter's contributions were…
Entering the healthcare field and launching your nursing career can be exhilarating. One critical stage in this process is the nursing job interview.The nurse interview is your opportunity to showcase your skills, express your passion for patient care and convince hiring managers that you would make a valuable addition to…
Mergers and acquisitions (M&A) are complex transactions that require careful negotiation and due diligence. Negotiating for M&A involves a variety of considerations, including valuation, deal structure, financing, legal and regulatory compliance and post-merger integration.Let's explore some key strategies and best practices for negotiating successful M&A deals. 1. Conduct thorough due…
Sustainability is making waves across the global economy at present. More than a buzzword, it's a business imperative that aligns with the values of your customers, employees and investors. It's about future-proofing your business and positively impacting the planet. Simon Kucher's Global Sustainability Study 2021 shows 65% of consumers worldwide…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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