Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Mergers and acquisitions (M&A) are complex transactions that require careful negotiation and due diligence. Negotiating for M&A involves a variety of considerations, including valuation, deal structure, financing, legal and regulatory compliance and post-merger integration.Let's explore some key strategies and best practices for negotiating successful M&A deals. 1. Conduct thorough due…
Sustainability is making waves across the global economy at present. More than a buzzword, it's a business imperative that aligns with the values of your customers, employees and investors. It's about future-proofing your business and positively impacting the planet. Simon Kucher's Global Sustainability Study 2021 shows 65% of consumers worldwide…
Automation has made many aspects of our lives easier, both professionally and personally. If you've ever used dictation to send a text or have separate "home" and "away" settings on your smart doorbell, you've likely benefited from automation.When most people think of automation, they think digital. But automation has evolved…
These days, it's crucial for every business owner to monitor their company's online presence and know how their brand resonates with existing and potential customers. The metric used to measure this component of marketing (and brand) is often known as your reputation score.Knowing your reputation score not only provides a…
Staying ahead of the competition requires embracing cutting-edge technologies in today's fast-paced digital world. ChatGPT, powered by artificial intelligence (AI), offers immense potential for transforming customer experiences, improving conversions and boosting overall business performance.Let's explore how you can harness the power of ChatGPT and AI to supercharge your Shopify store…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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