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Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
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5 Sales Call Mistakes That Are Costing You Coaching Clients
Before I became a business coach, I spent a year as a Director of Sales, helping scale a multi-seven-figure coaching business with one of my best friends.Our team took hundreds of sales calls every month, and each week, I would study them to figure out what we did well and…
When Business Is Slow, It’s Time To Work on These 2 Things
The future is uncertain. Inflation is surging, a recession seems inevitable, and war continues to rage. But in Libya, this situation isn't new. A struggling economy and unpredictable external circumstances? That's the norm for us.Businesses, especially the tech industry, are doing mass layoffs, rescinding job offers, you name it. If…
Five Reasons Small Businesses Should Consider Mergers and Acquisitions
Mergers and acquisitions (M&A) have become increasingly popular among large corporations as a business strategy. However, small and medium-sized businesses may hesitate to engage in M&A due to the perceived complexities and risks involved. This shouldn't necessarily be the case.M&A refers to the process of combining two or more companies…
How Executives Can Develop Effective Managers
Effective managers are the backbone of any successful organization, driving performance, employee engagement and overall company growth. They are responsible for guiding and supporting their teams to ensure alignment with organizational goals, creating a more efficient and productive workplace. This article explores the importance of effective managers and provides actionable…
How Generative AI Can Help Your Company Build Better Software
One of the challenges of building software systems and algorithms is that oftentimes you don't have the real-world data you need to actually test before you go into production or before customers start using it. It's all too common to design a product interface or algorithm on paper, only to…
Don’t Mess Up These 2 Crucial Customer Service Moments
Everything is not equal in the customer journey; customers don't remember their time with you in an even-handed, equitable way. Rather, there are moments in their customer journey that are disproportionately likely to define how they remember the customer service you've provided them. How you treat customers in these moments…
4 Keys to Successful and Lasting Entrepreneurship
Congratulations if you're an entrepreneur blazing a trail of success and are more than three years into a startup. You've done a lot right, not least in your leadership and growth strategies. You have set a vision and managed both staff and processes with capability. You've also likely exceeded the…
3 Powerful PR Tools Small Businesses Can Use to Soar to New Heights
Social media, content marketing and paid media are powerful tools that can drive the success of public relations (PR) efforts. With a plethora of creative options available, such as compelling content on social channels and targeted advertising campaigns, small businesses can now reach more people than ever before with tailored…
This Classic Retro Game Console Is the Perfect Office Add and It’s $50 Off
Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners. You know what Stephen King wrote about all work and no play, right?…
Why Three Days of Bereavement Leave is Not Enough
My dad passed away unexpectedly in July 2022. After a year, I'm still grieving. My own experience made me rethink bereavement leave and the way that we deal with loss and grief in the workplace.I've worked in human resources for 24 years, and during that time I've reviewed countless bereavement…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…