Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
You can tell a lot about an organization by how it responds to a crisis.Recent years have brought no small amount of economic instability, prompting business leaders to find ways to adapt. But not every response has proven wise. This post will examine these missteps and explore an important marketing…
While it's true that CFOs spend an exceptional amount of time looking at numbers, many have sat in other seats within their organization and know that there are times when big decisions shouldn't be based solely on numbers and a budget.This is especially true when it comes to digital transformation.…
Professionals continue to bet on themselves as they embrace entrepreneurship as a pathway to success. However, navigating this landscape can be daunting, even for seasoned professionals. The terrain is full of complex front-office operations and logistical nightmares, and resources for support are few and far between.Self-employed professionals often rely on…
Entrepreneurship in Africa is on an exponential upsurge. The vibrant entrepreneurial landscape is being propelled by several factors: a young demographic driving innovation, increased access to technology breaking down traditional barriers and an indomitable spirit refusing to settle for the status quo.As we examine the landscape, certain strategic sectors stand…
This week on How Success Happens, I spoke with Jeff Chapin, co-founder and chief product officer of the new climate tech company Haven Energy. Before Haven, Chapin co-founded the mattress company Casper. He's had an incredible career, and I was curious to find out about how he's applying his background…
Product launches are exhilarating and challenging endeavors that can define the trajectory of a brand. As a co-founder of an intimate apparel brand, I have had the privilege of navigating this intricate landscape. Through countless product releases, I have learned that launching a new offering is not just a one-time…
If the successes of YouTube creators like Jimmy Donaldson (who boasts 153 million subscribers as MrBeast) and Felix Kjellberg (also known as PewDiePie, with 111 million subscribers) are any clue, video is in a class all its own when it comes to marketing and gaining reach. As a result, video…
"Business is war," Kevin O'Leary, the fearsome Dragons' Den dragon, likes to say. It's a familiar analogy. We manage crises in impromptu "war rooms" and applaud star performers for "killing it." I'm not the only veteran to roll their eyes at the borrowed bravado.But can war really teach leaders anything…
You can get a much better return on YouTube ads compared to what you can get through Facebook ads in today's environment. While both of these platforms can still get you a positive return, the return you get on YouTube ads is much bigger overall.Both platforms still give advertisers the…
This week on How Success Happens, I spoke with Rich Stern, who is the CEO of the audio streaming service TuneIn. Stern has an amazing career working with some of the most disruptive media companies. I was curious to learn how he got where he is today, so we dove…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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