Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
I like to think of myself as a constant learner. I don't believe you can make it very far as a leader without humility, and throughout my three-decade career, I have sought out information on how to improve my leadership skills through practically every medium. Books have obviously been a…
This story was originally reported on ReadWrite.com.It's been no secret that the music industry has been struggling over the past couple of decades. After years of spiraling album sales, the industry hit a new low in 2016, with just over 100 million units sold — a nearly 14% decrease from…
Adam Worth was the Victorian Era's most infamous thief. He was so sneaky, so devious and so damn good at his job that he became author Sir Arthur Conan Doyle's inspiration for Dr. Moriarity, arch-nemesis of Sherlock Holmes. Worth's exploits earned him the nickname "The Napoleon of Crime," a nod…
The world we live in is a constant dance of change and adaptation, and no industry knows this better than public relations (PR). But in an era where information moves at the speed of light, PR professionals cannot simply react; they must anticipate. They must 'futurecast.'Futurecasting, a blend of data…
Today, we're diving headfirst into the treacherous waters infested with haters, doubters and naysayers — the formidable foes lurking in every entrepreneur's journey. But fear not, for I am here to arm you with the knowledge and attitude required to rise above their negativity and conquer the business battlefield.Let's discuss…
If you are looking to build a successful business with a strong brand, then join our next Entrepreneur+ Subscribers-Only Call on Thursday, August 10 at 3 PM ET with famous musicians (one from the rock band Incubus) Mike Einziger & Ann Marie Simpson-Einziger. Mike & Ann Marie will share what…
In my decades of entrepreneurship, I've seen other business owners repeatedly make a troubling mistake: finding and hiring folks who are just like them. Admittedly, I've made the same mistake — and learned how problematic it can be.Here's a look at why every entrepreneur must avoid falling into this trap…
Starting a new job is like diving into a swimming pool. A refreshing and invigorating dive can make for a memorable experience, while a belly flop can leave you in pain and feeling embarrassed. The onboarding process is the dive, and just like a dive, when done poorly, it can…
When it comes to speaking with the press, don't make "winging it" your strategy. Even if you know your subject matter inside and out — or you're known for your ability to speak eloquently — preparation is key for entrepreneurs or high-level executives.In my experience, the more media experience someone…
Approximately 1.3 billion women globally will be post-menopausal by 2030. Despite this large population, there are only a few products and services available today that are specifically tailored to meet their unique health and lifestyle needs. This demographic is not only vast but also able and eager to invest in…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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