Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Trust is the foundation of any relationship. We follow leaders we trust, buy products from companies we trust and tell the truth to people we trust. When you have rapport, trust can follow if you know how to connect on a deeper level than just creating a harmonious relationship. In…
Here's one way to lock in your reputation as the gold standard...To ring in its 75th year in business, Rhodes built 75 of its MK8/75AE limited-edition electric pianos adorned with gold-plated controllers. The line marries the classic look of their signature pianos with a special dark matte finish, high-tech internal…
The fall season and Pumpkin Spice Lattes go hand-in-hand, all thanks to Starbucks' signature autumn beverage.Starbucks' most popular seasonal drink (with 600 million PSL sold in two decades, per CNN) is celebrating 20 years of the Pumpkin Spice Lattes this fall. However, Starbucks never imagined the beverage would become such…
Pick up any guide to brand messaging, digital or analog, small-business-focused or addressed to multinational conglomerates, and you can be sure to find reminders to be consistent. Consistency and clarity are the keys to effective brand messaging,But is brand messaging an art, a craft or a science? And how can…
Elizabeth Chambers of BIRD Bakery believes that every person entering her bakery's doors does so with purpose.For her, each encounter with someone — online or in-person — is an opportunity to embrace a connection. So every interaction should be treasured as a gift."I believe everything happens for a reason. And…
The following is an excerpt from Grow Your Business: Scaling Your Business for Long-Term Success by the staff of Entrepreneur Media and Eric Butow, on sale now.Are you running a business or startup that has made it through the past couple of tumultuous years? Congrats! Pat yourself on the back…
Leading a startup through high growth is exciting yet intimidating. As opportunities continue to arise, entrepreneurs must find ways to manage rapid expansion without compromising stability. To do this successfully requires knowledge from experienced professionals who have been in similar positions and know how best to approach this stage of…
Embarking on a journey to start a business is both thrilling and challenging. As a budding entrepreneur, you have a world of opportunities waiting for you, but to succeed, you need more than just luck or passion.The secret lies in honing essential skills to help you navigate the dynamic business…
It's easier than ever to feel lost — lost in the workplace, lost in your personal life, even lost in your overall purpose and mission as a human being. I personally blame a lot of this on social media. It's the perfect concoction for depression, anxiety and the feeling of…
A well-designed call to action (CTA) can transform mere observers into active participants, guiding them towards desired actions ranging from purchasing to subscribing to a newsletter. In this era of ever-evolving user preferences and dynamic online landscapes, mastering the science behind CTAs is a key component of successful conversion optimization.In…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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