Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Diversity, Equity and Inclusion (DEI) is crucial for promoting innovation, satisfaction and success. To build a dynamic and resilient work environment, it is important to embrace different points of view and encourage inclusivity because such actions foster a positive culture, improve teamwork and draw in top talent.A change-proof mindset, on…
Why is it essential to create a sustainable business? According to Alibaba's 2023 Sustainability Trends Report, 73% of consumers across 14 markets in Europe, Asia, and the Middle East desire to lead more sustainable lives. The 2023 Global Consumer Insights Pulse Survey suggests that 70% of respondents were willing to…
From creative design to the bottom line, entrepreneur and former Disney and Mattel executive Launi King will share everything you need to know to turn your artistic vision into a viable money-making venture.Launi King is an accomplished global creative executive with over 15 years of experience in licensing and entertainment…
In 2021, when Tom Rinks was asked to rebrand an oral care company, he had a few thoughts: The name sucked, for one. The market looked impenetrable. And the product was boring as hell.It was right up his alley.Rinks is an unusual guy, with an even more unusual skill set.…
All businesses want to succeed, but there is something many of them may not realize can support their growth. They say diversity is our strength as a society and encourages new ideas and perspectives. Well, I am here to tell you that the same things — diversity, equity and inclusion…
In 2022, Elenor Mak, now founder of doll company Jilly Bing, was busy balancing her business development role at a healthcare company and raising her 2-year-old and 4-year-old children. Back then, she "was definitely not looking to start" a side hustle. She'd founded an ecommerce fashion company in the past…
Since reaching a peak of over 9% in 2022, inflation appears to finally be cooling for the average consumer. Over the last two years, companies across the globe have worked diligently to protect their profit margins by increasing their prices as their costs rose. For small business owners, this creates…
This week on How Success Happens, I spoke with Frank McCourt Jr., the executive chairman and founder of Project Liberty and former owner of the Los Angeles Dodgers. He's had a successful career in building and infrastructure projects but, more recently, has turned his attention to a new infrastructure project…
A business that can't comply with important rules, its own or the government's, can find itself paying serious penalties. But new strategies are emerging to keep employees on the compliance rails — and keep more money in the corporate checkbook.Recent research from CYPHER Learning found the average U.S. organization pays…
There's a new kid on the block in the inbound marketing space. While practically every marketer worth their salt knows about inbound marketing, the new concept I'd like to introduce is inbound blogging and its multifaceted techniques.A critical aspect of every business's marketing toolkit, inbound blogging is a cost-effective and…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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