Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Running a successful business and becoming your own boss requires certain strategies. Yes, you need a great business plan, but it takes more than that. It requires certain psychological skills that will help you overcome challenges.Do you ever notice how certain people just seem to win at everything they do?…
This week on The CEO Series, we went to Riddell headquarters to get a peek into the leadership playbook of the sports equipment giant's president and CEO Dan Arment."Smart helmets will be the future of football," Arment told me. "What we do at his company is really important — we're…
In today's digital age, where personal branding and public perception play a vital role in success, strategic PR efforts have become more important than ever. Ulyses Osuna, the founder of Influencer Press, joined our show to share valuable insights on the significance of PR, the evolving landscape, and the keys…
Contrary to popular belief, reaching professional goals doesn't always have to equate to revenue. Although money makes a difference when growing your brand and solidifying your place as a successful entrepreneur, make sure you're investing in yourself in other ways as part of a long-term strategy.Sometimes, that means creating (and…
Discussing sensitive topics can be challenging for business owners. This is one of the top three or four reasons I receive initial calls for public relations assistance addressing a hot-button issue. The latest confusing trend is sustainability and how to talk about it openly. Surprisingly, people need clarification about how…
Today, Joshua Britton is the founder and CEO of Debut, a biotechnology company delivering "high-performing" cosmetic bioactive ingredients "at unprecedented speed." But before the startup began to innovate in the biotech space, it was just an idea, one that stemmed from "some academic research," "a lucky Uber ride" and a…
Adam Ochstein, CEO of Fishbowl, is an advocate for the enduring power of email marketing and data-driven personalization. Through his insights and initiatives, Ochstein is reshaping the way restaurants connect with their customers and leverage technology to drive brand awareness, customer acquisition, and loyalty.Fishbowl is the CRM platform for more…
I went through several tough years in my business. During that time, problems came one after another. Just when I felt like I had things under control and things were turning around, another challenge arose. In my coaching with entrepreneurs, this is a common experience. Being in business is challenging.…
This Side Hustle Spotlight Q&A features Dr. Amareen Dhaliwal, founder and CEO of CCRPS INC, a leading provider of accredited and innovative certification courses. Course costs range from $50 to $450. Responses have been edited and condensed for clarity.Image Credit: Courtesy of CCRSP INC. Dr. Amareen Dhaliwal. How were you…
How do you judge the quality of a product, organization or business? I recently heard a story about someone from the hospitality industry. He would enter a hotel lobby and head towards the public restrooms. If they were clean and in good condition, the hotel would get his seal of…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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