Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Business growth expert and investor Candy Valentino was born to teenage parents in small-town Pennsylvania. Her family lived in a trailer park and relied on welfare and government assistance for much of Valentino's life, and when her father lost his job as a mechanic, he had just $200 to his…
Founders often talk about taking a "leap of faith" when starting their business. The phrase, coined by Danish philosopher Søren Kierkegaard, describes believing in something without rational proof — accepting an uncertain outcome despite a lack of evidence.My opinion? This is a terrible way to approach launching a company.To me,…
Building a strong company culture that also feels personal is one of the best ways to create an engaged and happy team. It's also one of the hardest. As businesses grow, it can get difficult to make employees feel connected, appreciated and free to be themselves. But when you get…
Entrepreneurs are always on a quest to win the race against time. As if that weren't stressful enough, we also have to enhance our willpower and strengthen our self-discipline. If not, then all of the distractions flying around will stand in the way of us getting things done.Since I'm an…
Want to run your business on autopilot and finally escape the 24/7 grind? AI is the "lazy" entrepreneur's secret weapon, and if you're not using it, you're missing out on massive time savings and increased profits. In this video, I'm revealing five game-changing AI tools that can automate the most…
There are certain checklists great businesses have, and on those checklists is a personal brand identity. Digital presence is marked by cohesiveness, consistency and memorability. From entrepreneurs and executives to freelancers, investing time into a digital presence is a necessary tool for gaining clients and supporters and influencing your industry.However,…
In today's competitive business landscape, and particularly in the fast-paced software space, customer satisfaction is a true differentiator. After two decades of building and growing my property management software company, I've learned that the secret to exceeding our client's expectations isn't just about a powerful software platform — it's about…
In modern businesses, creating and building a great personal brand is not just an asset; it has become a survival tool. Impressive metrics might catch attention, but it's the founder's personality and reputation that ultimately win over investors, partners and customers.Why is a personal brand essential for founders?According to Nielsen's…
Let's be honest — starting a business isn't for the faint of heart. It's a game of bold moves, relentless hustle and a willingness to jump into the unknown. But that's what makes it worth it. It's not just about having a dream; it's about owning, steering and believing in…
With a new administration in office, it's hard to ignore speculation around the impact of policy changes on small business owners — changes that can have mixed outcomes, both creating opportunities and introducing new challenges. While policies introduced by the government may open doors to new funding, tax incentives or…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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