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Growing a Business
Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
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How to Consistently Exceed Customer Expectations
We've all heard the phrase, "underpromise and overdeliver." Unfortunately, I often see businesses that tend to "overpromise and underdeliver," failing to meet customers' expectations.For me, it all comes down to trust. Can I rely on a company to consistently meet and exceed my expectations? As entrepreneurs, this can be a…
The FTC is Shaking Up Employment Law — Here’s How Entrepreneurs Can Adapt
The Federal Trade Commission (FTC) has triggered a seismic shift in U.S. labor policy, issuing a final rule that effectively bans new non-compete agreements. Long used to restrict worker mobility, these contracts are now in limbo after immediate legal challenges halted the rule.This guide breaks down what you need to…
The Key to Building Effective Corporate-Startup Partnerships
Too many corporate-startup partnerships fall apart despite everyone starting out with good intentions. Big companies say they want to work with startups. Startups jump at the opportunity to scale their ideas. But a year later, both sides often walk away disappointed and empty-handed.It doesn't have to be this way. When…
How I Helped a Local Company Generate $5 Million in 6 Months
Most people think you need a massive ad budget to grow fast. But earlier this year, I helped a service-based business generate over $5.1 million in just six months — and we did it by focusing on strategy, not spending.Let's Get Moving started as a single-location moving company. Today, we…
DJ Khaled is Changing Men’s Grooming With This Partnership
Social media puts every aspect of our appearance under a microscope, and insecurities are more visible than ever. You're not just worried about coworkers noticing a bald spot or a grey patch — everyone can see everything about you online.But as any savvy entrepreneur knows, small problems can spark big…
Why Every Entrepreneur Needs an Exit Mindset from Day One
After three decades in capital markets and entrepreneurial ventures, I've learned one hard truth: Most founders wait too long to think about their exit. They're focused on growing the business, product-market fit, hiring the right people or raising their next round, and understandably so. But here's the reality: The companies…
How AI’s Defining Your Brand Story — and How to Take Control
If you ask a large language model (LLM) like ChatGPT or Google Gemini to solve your customers' pain points, it will give you an answer based on the easiest-to-verify information. That often includes published articles, consistent founder commentaries, structured product pages and other third-party references. If those answers do not…
How the CEO of Moët Hennessy NA Is Modernizing Luxury Brands
I sat down with Chris Gabaldon, CEO of Moët Hennessy North America, who is just over a year into his role. It's his first time leading a company as CEO, and yet the portfolio he oversees is anything but novice. Moët & Chandon, Hennessy, Dom Pérignon — these are just…
Your Next Customer Found You in ChatGPT — Here’s Why
Generative AI is changing how audiences discover, consume and trust information — and with it, the rules of PR and marketing. As tools like Google's AI Overviews and ChatGPT become the front door to content, a new discipline is emerging: Generative Engine Optimization (GEO).Companies must understand how GEO is reshaping…
Want to Maximize the Sale Price of Your Business? Start with These 5 Value Drivers
When selling your company, your goal is simple: get the highest price possible. But how do you know your business is truly worth what you're asking?Buyers don't just look at revenue — they evaluate the overall health and future potential of your business. Here are five key value drivers that…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…