Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
It's surprising how many business owners in the hospitality industry underestimate the power of retaining customers, considering how important they are to success. In pursuing growth, they overlook the goldmine that customer loyalty represents. They fail to realize that it's about more than maintaining current profits. Keeping customers coming back…
With all the new work trends, there is a lot of workspace confusion going on. Employees don't know whether they should be in the office, working from home, or a hybrid of the two. Often, companies don't want to choose, so a hybrid approach seems to appease everyone. It's easier…
Don't miss out on this inspirational exploration into the world of entrepreneurship with David Meltzer. His down-to-earth vibe and solid advice make him the go-to guy for success and happiness.According to his website, "David Meltzer is the Co-founder of Sports 1 Marketing and formerly served as CEO of the renowned…
Everyone wants to know how to be a powerful leader that transforms business, but too many assume that hard work is all you need to get there. If there's one thing I've learned in my time as CEO at Idoneus, it's that all that work is only made relevant by…
Clinton is a renowned entertainment mogul, author, speaker, entrepreneur, visionary brand builder, creative executive, and leading-edge innovator when it comes to integrating culture, collaboration, and cross-platform marketing with an outstanding track record of success, and background managing multiple products from ideation to market launch. He is also a Grammy-nominated, multi-platinum…
Clinton is a renowned entertainment mogul, author, speaker, entrepreneur, visionary brand builder, creative executive, and leading-edge innovator when it comes to integrating culture, collaboration, and cross-platform marketing with an outstanding track record of success, and background managing multiple products from ideation to market launch. He is also a Grammy-nominated, multi-platinum…
Navigating today's labor market is a high-stakes game for small businesses as they compete to attract top talent. The U.S. Chamber reports that while there are 9.5 million job openings in the U.S. this year, there are only 6.5 million workers to fill them. With small businesses employing over one-third…
We live in a world where brands are becoming household names. You can Google stuff to learn, Photoshop pictures to make them better (or worse) and don't even start about the infamous Netflix and chill. If you want to become the next Sharpie or Kleenex, you need to build your…
A friend realized a lifelong dream of purchasing a tiny, seaside hotel and completely renovating it. Shortly before the grand opening, she created a website. The descriptions of the rooms and property were polished, like something you'd see in a glossy travel magazine. I asked who she'd hired to create…
Welcome to Brandma's House, the consulting company where personal brands learn how to "grow the f*** up."Those are the wise words of Phyllis Williams-Strawder, affectionately known as the "Ghetto Country Brandmother. She is a visionary branding consultant with a mission to transform business branding practices for her "brandbabies" everywhere and…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
Sign in to your account