Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Downtown areas have long been the beating heart of cities, bustling with activity and serving as economic hubs. However, the recent data from the 2023 INRIX "Return to Office" report reveals a concerning trend: 18 out of 20 downtowns in the U.S. are still experiencing fewer vehicular trips compared to…
When we first started Vagaro, companies primarily relied on cash or checks as their main form of payment methods. Credit card technology was still in its early stages of adoption back then, and both customers and businesses were just starting to familiarize themselves with and trust this new form of…
To be successful at pretty much anything in life, you need to take the right actions, leverage the right tools and have the right mindset. And look, I know I'm oversimplifying it, but at its core, that's all you need.That's also why some people just seem to excel at any…
The challenges faced by women-owned businesses are myriad, well-known and documented. Thingslike access to capital, lack of resources and a lack of mentors — just to name a few. But what no one talks about is the resistance women-owned businesses face when we simply ask to get paid for our…
Gen Xers and older millennials hoping to enter Enterprise Leasing Company of Florida's management training program were out of luck, according to an Equal Employment Opportunity Commission (EEOC) lawsuit filed in Fort Lauderdale federal court.The lawsuit alleges that the rental car company, which is the arm of Enterprise Holdings behind…
Entrepreneurs often feel overwhelmed. We have too many deadlines, too much responsibility, and not enough time for it all.So here's a way to help you feel better, and to gain the clarity you need. To start, let's play a game. I'll ask you to do two things.First: Quick — congratulate…
Raising capital can be a challenge for anyone, but particularly for small businesses. Oftentimes, investors are looking to put their money into something with multinational growth potential rather than something more local. In many cases, you may need to raise smaller amounts, possibly in the thousands of dollars or the…
In the cutthroat business world, attracting and retaining the best talent is a perennial challenge. Many employers often gravitate towards offering higher salaries to lure potential candidates. However, there's a compelling case to be made about the effectiveness of offering employee benefits over mere salary increments. One of the most…
Imagine being able to engage with your target audience without feeling like you're selling to them. That's what influencer marketing can do for your brand.A big reason 93% of marketers include influencer marketing in their brand strategy is because it's an authentic and effective way to build trust with your…
In a world of ever-evolving business practices, Environmental, Social and Governance (ESG) principles have emerged as key factors shaping the strategies of companies worldwide. For entrepreneurs and small business owners, understanding and harnessing these trends is not just a matter of embracing sustainability, but it can impact your ability to…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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