Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
As your business grows, you may hire an agency — a PR agency, a branding agency or a sales training agency. For many entrepreneurs, this is new ground. You may find it difficult to differentiate between your choices, and even after you have confidently hired the right group of experts…
Invoice fraud is a pervasive threat that can wreak havoc on the financial stability of new businesses. It involves fraudulent schemes aimed at deceiving businesses into making payments for goods or services that were never rendered or authorized. Recent research shares the staggering toll of invoice fraud, drawing from a…
Feeling the weight of burnout crushing your entrepreneurial dreams? The pressure to make it and the constant cycle of comparing yourself to others' success on digital devices can leave you questioning if your passion is fading away.If you've been nodding along, then listen up. As someone who's weathered the storm…
Running a successful business and becoming your own boss requires certain strategies. Yes, you need a great business plan, but it takes more than that. It requires certain psychological skills that will help you overcome challenges.Do you ever notice how certain people just seem to win at everything they do?…
This week on The CEO Series, we went to Riddell headquarters to get a peek into the leadership playbook of the sports equipment giant's president and CEO Dan Arment."Smart helmets will be the future of football," Arment told me. "What we do at his company is really important — we're…
In today's digital age, where personal branding and public perception play a vital role in success, strategic PR efforts have become more important than ever. Ulyses Osuna, the founder of Influencer Press, joined our show to share valuable insights on the significance of PR, the evolving landscape, and the keys…
Contrary to popular belief, reaching professional goals doesn't always have to equate to revenue. Although money makes a difference when growing your brand and solidifying your place as a successful entrepreneur, make sure you're investing in yourself in other ways as part of a long-term strategy.Sometimes, that means creating (and…
Discussing sensitive topics can be challenging for business owners. This is one of the top three or four reasons I receive initial calls for public relations assistance addressing a hot-button issue. The latest confusing trend is sustainability and how to talk about it openly. Surprisingly, people need clarification about how…
Today, Joshua Britton is the founder and CEO of Debut, a biotechnology company delivering "high-performing" cosmetic bioactive ingredients "at unprecedented speed." But before the startup began to innovate in the biotech space, it was just an idea, one that stemmed from "some academic research," "a lucky Uber ride" and a…
Adam Ochstein, CEO of Fishbowl, is an advocate for the enduring power of email marketing and data-driven personalization. Through his insights and initiatives, Ochstein is reshaping the way restaurants connect with their customers and leverage technology to drive brand awareness, customer acquisition, and loyalty.Fishbowl is the CRM platform for more…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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