Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Reed Hastings has said the secret to his success as CEO at Netflix is what he calls, "farming for dissent." Disagreements with the boss, he says, allow new ideas and strategies for growth to come to a leader's attention, and a leader's efforts to draw out dissent help people feel…
One of my favorite brainstorming frameworks is the SCAMPER technique. It stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, and Reverse. Advertising executive Alex Faickney Osborn developed the original principles in 1953. Then, Bob Eberle turned them into a memorable acronym and expanded on the concept in…
Software as a service (SaaS) is a booming industry full of potential and innovation. However, many SaaS businesses rely heavily on paid advertising for lead generation and customer acquisition, often overlooking the incredible power of organic traffic. This leads to high customer acquisition costs, which slows down business growth.Search engine…
Starting a business may sound like a major accomplishment, and on a certain level, it is. But the real question is: can it survive? 60% of startups don't make it to Series A funding. Of those that do, more than a third don't make it to Series B.What quickly brings…
The post-global shutdown career landscape requires more than survival — it demands new skills to achieve professional fulfillment."Toto, I've a feeling we're not in Kansas anymore!" - Dorothy, The Wizard Of Oz"It's no surprise that the career landscape has been irreversibly transformed by the global shutdown. For many of us,…
We are constantly bombarded with short-lived trends, from the Met Gala and Fashion Week to TikTok dances, skincare secrets, memecoin metas and everything in between. In an age of rampant virality, a monoculture can form, even when everything feels decentralized. We all follow at least a few trends on a…
An annual financial plan can help you regulate cash flow, cut costs, manage taxes and generate growth. But no matter how thorough that plan is, it is important to set up regular checkpoints to review it throughout the year. By June, you should have a good idea of how your…
Ah, innovation! It is that flair in the entrepreneurs' eyes, the burning desire in their belly, the wind that supports their startup's takeoff. But here's the kicker: Real innovation isn't just about looking into the future; it is also about considering looking around. Envision a world where ideas are like…
Being ahead of the curve is becoming more than just a benefit as the corporate environment changes at an unprecedented rate. Businesses that are flexible enough to adjust to the changing nature of employment in the future will prosper. The creative workforce tactics listed below might assist your business in…
The allure of achieving financial independence without sacrificing personal freedom has never been more appealing. One empowering pathway to this goal is through mobile franchise business models. These models offer the freedom to manage a thriving business working part-time, giving you control over your time and resources.Mobile franchising is a…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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