Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Today, Joshua Britton is the founder and CEO of Debut, a biotechnology company delivering "high-performing" cosmetic bioactive ingredients "at unprecedented speed." But before the startup began to innovate in the biotech space, it was just an idea, one that stemmed from "some academic research," "a lucky Uber ride" and a…
Adam Ochstein, CEO of Fishbowl, is an advocate for the enduring power of email marketing and data-driven personalization. Through his insights and initiatives, Ochstein is reshaping the way restaurants connect with their customers and leverage technology to drive brand awareness, customer acquisition, and loyalty.Fishbowl is the CRM platform for more…
I went through several tough years in my business. During that time, problems came one after another. Just when I felt like I had things under control and things were turning around, another challenge arose. In my coaching with entrepreneurs, this is a common experience. Being in business is challenging.…
This Side Hustle Spotlight Q&A features Dr. Amareen Dhaliwal, founder and CEO of CCRPS INC, a leading provider of accredited and innovative certification courses. Course costs range from $50 to $450. Responses have been edited and condensed for clarity.Image Credit: Courtesy of CCRSP INC. Dr. Amareen Dhaliwal. How were you…
How do you judge the quality of a product, organization or business? I recently heard a story about someone from the hospitality industry. He would enter a hotel lobby and head towards the public restrooms. If they were clean and in good condition, the hotel would get his seal of…
The ancient Greek philosophy of Stoicism is relevant and important to contemporary entrepreneurs. Qualities such as perseverance, concentration and clarity play an important role in coping with contemporary business problems. By using stoic wisdom in their entrepreneurial endeavors, entrepreneurs may increase their pace of progress and become stronger in their…
Running a successful business isn't just about finding a lightning-in-a-bottle idea or hiring a great team to surround yourself with; it's also about staying motivated and making sure you don't become too overwhelmed. Keep in mind, however, that acknowledging that you're overwhelmed isn't a sign of weakness but of great…
To improve workplace well-being, businesses are implementing new techniques to encourage employee satisfaction. These innovative strategies prioritize inclusive activities that support a happier and more satisfying workplace because they recognize the critical relationship between productivity and a positive work environment.Learn some of these progressive tactics business owners use to promote…
Conferences are among the most important marketing avenues for my consultancy, and I'm not alone. The global live event industry (which includes live sports and concerts, corporate events, and conference and exhibitions) surpassed $650 billion last year and is projected to reach $1.2 trillion by 2032.Of course, it's worth mentioning…
Decades ago, I went to a breakout session at a BNI conference that was called "The Mathematical Formula for Networking Success." Well, as the founder of the organization, I absolutely had to see this presentation to learn the working formula for successful business networking.The speaker began his presentation by writing…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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