Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Running a successful business isn't just about finding a lightning-in-a-bottle idea or hiring a great team to surround yourself with; it's also about staying motivated and making sure you don't become too overwhelmed. Keep in mind, however, that acknowledging that you're overwhelmed isn't a sign of weakness but of great…
To improve workplace well-being, businesses are implementing new techniques to encourage employee satisfaction. These innovative strategies prioritize inclusive activities that support a happier and more satisfying workplace because they recognize the critical relationship between productivity and a positive work environment.Learn some of these progressive tactics business owners use to promote…
Conferences are among the most important marketing avenues for my consultancy, and I'm not alone. The global live event industry (which includes live sports and concerts, corporate events, and conference and exhibitions) surpassed $650 billion last year and is projected to reach $1.2 trillion by 2032.Of course, it's worth mentioning…
Decades ago, I went to a breakout session at a BNI conference that was called "The Mathematical Formula for Networking Success." Well, as the founder of the organization, I absolutely had to see this presentation to learn the working formula for successful business networking.The speaker began his presentation by writing…
Storytelling has been an inherent part of human culture since the dawn of time. We both share our stories with the world and take in the stories of others. Either way, stories shape our perspectives and, thus, our shared reality. Furthermore, a compelling story is provocative and emotionally resonant. Frankly,…
Everyone knows the exasperation of unnecessary friction.We've all navigated systems that create maddening ordeals rather than give us simple answers, services, or refunds. We've sat through endless meetings with blabbermouths and ill-defined agendas. We've pulled our hair out over rules, procedures, traditions, and technologies that once made sense, but are…
Olympic relay races are the apex of collaboration. If one person falters, it impacts the whole team.When it comes to order, there's no hard-and-fast rule. Some teams put their fastest runner first, but others opt to put them last. According to USC's director of track and field, Caryl Smith Gilbert,…
One of my favorite documentary series is Live to 100: Secrets of the Blue Zones with Dan Buettner. I enjoyed it so much, I recommended it to all my friends and colleagues. I love how it helped uncover proven formulas that have been used for centuries for cultivating longer, healthier…
Have you ever wondered how your favorite local spots seem to know exactly what you're craving or what book you'd love to read next? This isn't luck — it's the power of artificial intelligence (AI) at work. The digital era has ushered in a revolutionary shift, particularly for small businesses,…
Diversity, Equity and Inclusion (DEI) is crucial for promoting innovation, satisfaction and success. To build a dynamic and resilient work environment, it is important to embrace different points of view and encourage inclusivity because such actions foster a positive culture, improve teamwork and draw in top talent.A change-proof mindset, on…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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