Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Digital technology has changed dramatically how brands and creators connect with their audiences. Perhaps the most important change has been the ability to measure the impact of any digital marketing activity accurately. YouTube is no exception. The platform's extensive analytics dashboard gives users access to a myriad of data about…
Like every entrepreneur, you likely aspire to drive profits in your service-based company. But how do you achieve this goal? The answer lies in scaling. It's imperative to grasp the difference between growing and scaling your operations. While growing entails taking on more projects to increase revenue, scaling focuses on…
Generative AI has been around for over a year, disrupting the public relations industry and making communicators wonder about the future of their work. People are uncertain, especially with all the unknowns that the technology brings with it.However, this fear is preventing people from understanding artificial intelligence's capabilities, leading people…
At first glance, links are such seemingly uncomplicated things in the space of search engine optimization (SEO). It's just about hyperlinking a URL to anchor text, right? Wrong.Links are laden with complexities — and like many other SEO experts out there, I completely understand the challenges involved in the link-building…
Nearly two in five (39%) of U.S. adults have a side hustle — and despite the fact that many of them use the extra cash earned to pay essential bills, not every 9-5 employer is as supportive as the next.That's why side hustle expert and remote work advocate Daniella Flores…
When it comes to hospitality, Chef Michael Mina believes success is all in the details. The renowned restaurateur stands out in the culinary world for his exceptional cooking skills and his unwavering commitment to guest experience and innovative management. His philosophy centers on the belief that every detail matters and…
Marketing campaigns need more than just clicks to succeed.While well-targeted audience segments, cost-efficient ads and effective CTAs might drive substantial traffic, a landing page is what persuades potential customers to continue their journey with your business, whether to request further information or purchase.Effective landing pages can significantly impact the success…
In recent years, the labor market has witnessed a profound transformation, called the "Great Resignation," where record numbers of employees left their jobs in search of something more fulfilling. Many individuals now choose the path of freelancing and independent work over traditional employment. This shift is largely fueled by a…
It's surprising how many business owners in the hospitality industry underestimate the power of retaining customers, considering how important they are to success. In pursuing growth, they overlook the goldmine that customer loyalty represents. They fail to realize that it's about more than maintaining current profits. Keeping customers coming back…
With all the new work trends, there is a lot of workspace confusion going on. Employees don't know whether they should be in the office, working from home, or a hybrid of the two. Often, companies don't want to choose, so a hybrid approach seems to appease everyone. It's easier…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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