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Zack Oates of Ovation on Building Business Connections through Digital Storytelling
Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
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Insider Tips for the 2025 National Restaurant Show
Every year, thousands of chefs, founders, franchisees, operators and suppliers walk into the National Restaurant Show in Chicago looking for solutions and leave feeling something more powerful: inspired.Lisa Malikow, senior vice president of the National Restaurant Show (taking place this year on May 17-20 in Chicago), has been attending since…
How to Build the Ultimate Partner Network for Your Startup
When you're launching a startup, especially in the early stages, the temptation is often to keep your head down, build your product or service and focus solely on perfecting your core offering. But the reality is, no business thrives in isolation. As you scale, one of the most powerful accelerators…
Former Trader Joe’s Employee Grew Her Side Hustle to $20M
This Side Hustle Spotlight Q&A features siblings Jaime Holm and Matt Hannula. Holm is the founder and VP of design, and Hannula is the CEO at Tinker Tin, which spearheads experiential marketing and advertising projects for companies like Lexus and on Hollywood sets like the infamous trailers of the Manson…
I’ve Heard Hundreds of Pitches Running a 9-Figure Company — Here’s What Makes Me Say ‘Yes’
I've been in the hospitality industry for over 20 years, and it's evolving today more quickly than ever. Like many CEOs, I am approached by vendors who are eager to show me the latest product or service they believe will revolutionize my business. And I get it — they are…
Why This Kevin Hart-Backed Energy Brand is Booming
Energy is one of the biggest industries in the world today — and I'm not talking about solar panels and windmills. From supplements to weight gain powders to flavored drinks, we're living in a golden age of energy products.One of the major players is Nutrabolt. Founded in 2002, the company…
You’re Making It Hard for People to Be Honest With You — Here’s How to Make Them Finally Speak Up
If you're a manager, your team might hesitate to give you updates. If you're a founder, your customers might not give valuable feedback.This is awful, right? You don't think of yourself as intimidating! But here's the problem: You haven't given them permission — because you didn't think you needed to.When…
Trust Is a Business Metric Now. Here’s How to Earn It.
Trust is the new core competency of leadership, but most executives are still approaching it with outdated tools. If your teams don't trust your leadership, no mission statement, values deck or culture initiative will ever land.Trust may be hard to quantify, but the benefits of getting it right are undeniable.…
5 Ways CEOs Can Assess and Reset Their Company Culture
For CEOs, the work to build and sustain a strong company culture is never done. Even the best cultures can be challenged in an uncertain business landscape. But there's no question that culture is the difference maker in all winning teams.Great CEOs regularly assess their company culture to identify what's…
How to Scale Innovation and Creativity in Your Business
When you think of the world's most innovative companies, it's tempting to imagine a scrappy team of visionaries in a tiny room, spinning gold out of straw. But in reality, most large organizations struggle to innovate — not because they lack creative talent, but because their systems, cultures and processes…
How Web Data Helps You Stay Ahead of the Competition
To stay ahead, ecommerce businesses can't ignore the importance of data, especially the sort of public web data that their competition has access to. Whether it's tracking competitor prices or catching the latest consumer trends, having access to web data empowers companies to make smarter choices, no matter what sector…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…